Mail Officer - Mobile Team

New Zealand Post; Wellington; On-site; NZD 27,000 - 32,000; Full time

Benefits offered by this job

Discount health insurance

Holiday home rates

Wellness portal

Employee assistance program

Job summary

NZ Post is seeking a Mail Officer for the Mobile Team, based at Te Puni Postshop in Petone. You will deliver excellent customer service at front counters and Box Lobby's, while joining a mobile team that covers multiple locations. A current, clean driver license is required as you will drive the company van.

Shifts run Tuesday to Saturday from 3am to 7am. The role includes benefits such as discounted health insurance and wellness resources, supporting your work-life balance within a

Qualifications

• Be available to work Tuesday to Saturday 3am - 7am
• Current full driver license
• Confidence to interact with people face to face, over the phone and by email
• Administration and data-entry skills

Responsibilities

• Deliver exceptional customer service at front counters and Box Lobby's
• Handle inquiries, requests, or complaints from customers
• Work with the mobile team covering multiple locations
• Drive the company van as part of the mobile team
• Contribute to growth and prosperity of New Zealand while representing NZ Post

Skills

Problem solving

Administration

Data entry

Customer interaction

Driver coordination

Job description

Mail Officer - Mobile Team$26.75 per hour PLUS allowance until 6amTuesday to Saturday 3am - 7amCovering multiple locations

Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.

Kōrero mō te tūranga - About the role

Based at our Te Puni Postshop in Petone , our Mail Officer's deliver an exceptional level of customer service dealing with inquiries, requests, or complaints from customers at our front counters and Box Lobby's. Each day is busy and varied and will see you developing your problem-solving skills. While based at Te Puni, you'll be part of our mobile team covering multiple locations , so a current, clean, full driver license is required as you'll be driving our company van.We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

https://youtu.be/vg91ZLxIS0E

Ready to be a part of that story? Let’s go!

He Aha Te Pai - What you'll love about us!

• Learning and development opportunities to help support your career goals
• A value's driven organisation that supports and respects its employees
• A safe and secure work environment
• A stable,government owned agency who isn't going anywhere!

Mōu - About you

• Be available to work Tuesday to Saturday 3am - 7am
• Current full driver license
• Problem solving skills - can you think on the fly and find the best outcomes?
• Administration and data entry skills
• Confidence to interact with people from all backgrounds face to face, phone and email

At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

• Access to discounted health insurance plans for you and your family
• Special rates on fantastic holiday home accommodation around NewZealand
• Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
• An Employee Assistance programme to support you when you need it

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.

All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are:

• Bring the real you
• Stronger together
• Deliver the best