Luxury Store Manager — Auckland

Luxottica; Auckland; On-site; NZD 47,000 - 56,000; Full time

Job summary

Golden Goose is seeking a Store Manager to lead our Auckland store, driving sales and brand presence while aligning with the Head of Retail, Japan, SEA & Oceania. You will oversee daily operations, hiring, scheduling, training, and performance management, ensure visual merchandising standards, and maintain high levels of customer service.

Applicants should have 3–4 years of luxury retail experience, supervisory background, and availability to work weekends and public holidays in Auckland.

Qualifications

• Must have either Diploma Level 5 or two years of relevant work experience.
• Strong numerical data analysis skills.
• Ability to work well under pressure.
• Able to multitask and prioritize tasks.
• Able to work during weekend and public holiday.

Responsibilities

• Oversee day-to-day store operations, including hiring, scheduling, training, performance management, supervising employees, and rostering.
• Manage store profitability and control expenses, including labour costs, inventory levels, and handling cash and inventory shortages.
• Maintain adequate stock levels, core product range, and effective merchandising.
• Develop and implement pricing strategies to ensure competitiveness while maintaining profitability.
• Plan and execute promotional campaigns to drive sales and attract customers.
• Monitor and optimize the product mix to meet customer demands and maximize sales opportunities.
• Ensure compliance with Employment and Health & Safety Legislation at all times.
• Negotiate supply and pricing agreements with suppliers to optimize costs.
• Complete daily, weekly, and monthly banking and turnover reports.
• Prepare annual budgets and work to achieve store performance goals within budget constraints.
• Implement and enforce daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-maintained.
• Conduct regular stock takes according to company policy.
• Continuously enhance store performance and uphold high standards in customer service.

Skills

Luxury retail sales

Team leadership

Customer service

Sales analysis

Education

Diploma Level 5 / related experience

Job description

Golden Goose is seeking a Store Manager to lead our Auckland store, driving sales and brand presence while aligning with the Head of Retail, Japan, SEA & Oceania. You will oversee daily operations, hiring, scheduling, training, and performance management, ensure visual merchandising standards, and maintain high levels of customer service.

Applicants should have 3–4 years of luxury retail experience, supervisory background, and availability to work weekends and public holidays in Auckland.