Seasonal Retail Star - Customer-Obsessed & Fast-Paced

Jd Sports Australia & New Zealand; Auckland; On-site; NZD 47,000 - 56,000; Full time

Job summary

Golden Goose in Auckland currently seeks a dedicated Store Manager to lead our NZ branch, reporting to the Head of Retail. The role focuses on driving commercial performance, brand presentation, and customer experience in a luxury retail environment.

The successful candidate will have 3–4 years of luxury retail sales experience with supervisory exposure, plus the flexibility to work weekends and holidays. This is a full-time, on-site position with 38+ hours per week.

Qualifications

• At least 3–4 years in luxury retail sales with global brands.
• 2+ years in supervisory/management roles.
• Willingness to work weekends and public holidays.

Responsibilities

• Oversee day-to-day store operations including hiring, scheduling, training, and performance management.
• Manage profitability, budgets, labour costs, and inventory control.
• Maintain stock levels, product range, and visual merchandising.
• Develop pricing strategies and run promotional campaigns to drive sales.
• Ensure compliance with employment and health & safety regulations.
• Negotiate supplier terms to optimise costs.
• Prepare banking, turnover reports, and annual budgets.

Skills

Luxury retail experience

Leadership experience

Weekend availability

Strong communication

Job description

Job Description

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one‑of‑a‑kind creations. We are looking for a passionate team member to lead our New Zealand branch and Auckland store. The candidate will join the store team located in Auckland. The position will report directly to the Head of Retail, Japan, SEA & Oceania.

MISSION

This Store Manager role plays a pivotal part in achieving commercial objectives and enhancing brand awareness and desirability in New Zealand. The role will be responsible for:

• Management of the store target by constantly monitoring sales performances through the main KPIs analysis, establishing and implementing specific action plans in cooperation with the Area Manager
• Support the Area Manager in creating market growth in the long term, managing partnership and commercial relationships within the whole local market
• Ensure the right store merchandising assortment of products is on offer
• Manage the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are showcased accordingly with the brand's image and standards to boost sales
• Attract, manage, develop, inspire, motivate and empower the team.

This is a permanent, full time role providing at least 38 hours of per week and will pay between $34-$41 per hour.

KEY REQUIREMENTS

• You will have at least three to four years of comparable global luxury retail sales experience with brands that focus on the apparel that we sell. Of the three years of work experience at least 2 years should be at a supervisory/management level.
• Flexibility is a must, you must be able to work weekends and public holidays.
• Strong communication skills, with the ability to listen actively and engage thoughtfully.
• A team player who values collaboration and can work towards common goals.

We are currently seeking a dedicated Store Manager to oversee the day‑to‑day operations of our busy store. This role is essential in ensuring smooth operations, maintaining high standards, and creating a welcoming atmosphere for our customers.

Job Responsibilities

• Oversee day‑to‑day store operations, including hiring, scheduling, training, performance management, supervising employees, and rostering.
• Manage store profitability and control expenses, including labour costs, inventory levels, and handling cash and inventory shortages.
• Maintain adequate stock levels, core product range, and effective merchandising.
• Develop and implement pricing strategies to ensure competitiveness while maintaining profitability.
• Plan and execute promotional campaigns, including seasonal and holiday promotions, to drive sales and attract customers.
• Monitor and optimise the product mix to meet customer demands and maximise sales opportunities.
• Ensure compliance with Employment and Health & Safety Legislation at all times.
• Negotiate supply and pricing agreements with suppliers to optimise costs.
• Complete daily, weekly, and monthly banking and turnover reports.
• Prepare annual budgets