Luxury Café & Restaurant Attendant — Part-Time

Sofitel; Auckland; On-site; NZD 21,000 - 32,000; Part time

Benefits offered by this job

Complimentary meals on shift

Docebo access

Accor Heartist benefits

Parental leave scheme

Employee Assistance Program

Job summary

Sofitel Auckland Viaduct Harbour is seeking a Part Time Food & Beverage Attendant to deliver 5‑star service in our cafe and restaurant. You will be hands-on, work with a team, and ensure refined, seamless dining experiences for guests.

Role focuses on cafe and restaurant service, breakfast and dinner experiences, and maintaining the highest standards of hospitality while contributing to a vibrant luxury environment.

Qualifications

• At least 1 year experience in a luxury 5 star hotel.
• Previous experience in Fine dining breakfast and dinner service.
• Previous experience in luxury banqueting service.
• Previous experience in Barista and Café style service.
• Knowledge on gastronomy and beverages.
• Use of Infrasys is a bonus.
• Strong presentation and organisation skills.
• Ability to work in the fast paced environment and be proactive.
• Previous hotel or administration experience.
• Positive bubbly personality.

Responsibilities

• Be accountable on a shift basis for the operations of the outlet through effective people management.
• Perform basic day-to-day food and beverage service.
• Opening and Closing of cafe, restaurant or outlet.
• Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling.
• Ensure accuracy by repeating order(s) to the guests.
• Ensure that dockets are written clearly and correctly, so the cashier and kitchen can fulfill their duties effectively.
• Ensuring to use the POS (Point of Sale) system correctly.
• Deliver orders promptly from the production area. (Kitchen and Bar area)
• Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced when delivered to the table.
• Providing the highest standard service to the guest.
• Keep tables and service areas clean and tidy as per procedure manual.
• Take responsibility for your designated section and station.
• Maintaining side stations are clean and organized daily.
• Maintain a working knowledge of beverages offered and how to prepare and serve them.
• Maintain hygienic food service techniques during service.

Skills

Guest service

Communication

Attention to detail

Proactive

Tools

Infrasys

Job description

Sofitel Auckland Viaduct Harbour is seeking a Part Time Food & Beverage Attendant to deliver 5‑star service in our cafe and restaurant. You will be hands-on, work with a team, and ensure refined, seamless dining experiences for guests.

Role focuses on cafe and restaurant service, breakfast and dinner experiences, and maintaining the highest standards of hospitality while contributing to a vibrant luxury environment.