Lounge Supervisor (Weekend) - Wellington Airport x 2

Compass Group New Zealand; Wellington; Hybrid; NZD 19,000 - 28,000; Part time

Benefits offered by this job

Training & Development

Career paths

Rewards & Recognition

Health & Safety

Discounts & Benefits

Site Benefits

Job summary

Compass Group New Zealand seeks an experienced Lounge Supervisor for Wellington Airport. This is a permanent weekend role with 17 guaranteed hours per week, supervising a team to maintain warm, professional lounge service.

You will ensure safety, hygiene and service standards while leading by example and delivering memorable guest experiences. You will manage task allocation, assist with food and beverage service, and uphold liquor and health & safety requirements.

Qualifications

• Experience in hospitality or customer service.
• Supervisory experience is preferred.
• Current General Manager’s Certificate for liquor service is advantageous.
• Strong leadership and communication skills are essential.

Responsibilities

• Supervise lounge team, allocate tasks and support during service.
• Deliver warm, professional service and respond to customer requests.
• Oversee F&B preparation, presentation and service standards.
• Maintain lounge, kitchen, buffet and service areas to high hygiene standards.
• Support stock control, responsible alcohol service and team training.

Skills

Leadership

Customer service

Communication

Food safety

Liquor licence

Staff supervision

Physical fitness

NZQA Food Handling

Job description

• Permanent weekend role with 17 guaranteed hours per week
• Lead a team delivering warm and memorable lounge experiences
• Grow your hospitality career with training and development

We are looking for an experienced and customer-focused Lounge Supervisor to join our team at Wellington Airport.

This is a permanent weekend position with 17 guaranteed hours per week. You will supervise lounge operations and support a talented team to deliver warm, professional service and memorable customer experiences.

You will lead by example, allocate tasks, assist with food and beverage service and ensure the lounge remains welcoming, clean and well presented. You will also uphold food safety, responsible alcohol service, health and safety and service standards.

• Supervise team members, allocate tasks and provide hands-on support during service.
• Deliver welcoming customer service and respond professionally to customer requests.
• Oversee food and beverage preparation, presentation and service standards.
• Maintain lounge, kitchen, buffet and service areas to high hygiene standards.
• Support stock control, responsible alcohol service and team training activities.
• Previous experience in a similar hospitality or customer service role.
• Strong leadership skills and the ability to work effectively within a team.
• A current General Manager’s Certificate for liquor service.
• Excellent communication skills and a flexible, customer-focused approach.
• A reliable and hardworking attitude, with the physical fitness required for the role.
• Previous supervisory experience or aNZQA Food Handling Certificate would be advantageous.
• Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
• Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
• Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.
• Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritising the wellbeing of employees and customers.
• Corporate & Retail Discounts: Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more.
• Site-Specific Benefits: Depending on the site, tailored perks such as free uniforms, on-site parking, subsidised accommodation, and access to amenities like gyms and pools are available.

Please visit our Benefits page for a comprehensive list of our benefits.

Mo matou / About us:

• We are New Zealand's leading and largest food and support services provider across multiple industries.
• Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
• We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all.

Successful candidates will be able to pass pre-employment checks satisfactorily.

Applicants for this position should have NZ residency or a valid NZ work visa.

Creating meaningful and lasting connections with every experience.