Loss Prevention Pro: Protect & Assist Customers

The Warehouse; Auckland; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Team Card discounts

Birthday Leave

Here for Good Leave

Career Progression

Plus loads more!

Job summary

The Warehouse in Auckland is seeking a vigilant Loss Prevention Officer to help prevent theft and ensure the safety of staff and customers. Your focus will be on monitoring security systems and maintaining a visible presence on the shop floor.

You will interact with customers, respond to concerns, and document events on our crime reporting platform, contributing to a safe shopping environment. Experience in customer-facing roles is beneficial, with strong communication and a calm, proactive

Qualifications

• Experience in a customer-facing role is beneficial but not required.
• Good communication skills and a positive attitude.
• Comfortable standing for extended periods.
• Experience in conflict resolution and de-escalation is beneficial.

Responsibilities

• Monitor security cameras.
• Maintain a visible presence on the shop floor.
• Interact with customers and address their concerns.
• Upload events onto our crime reporting platform.

Skills

Customer service

Communication skills

Conflict resolution

Job description

The Warehouse in Auckland is seeking a vigilant Loss Prevention Officer to help prevent theft and ensure the safety of staff and customers. Your focus will be on monitoring security systems and maintaining a visible presence on the shop floor.

You will interact with customers, respond to concerns, and document events on our crime reporting platform, contributing to a safe shopping environment. Experience in customer-facing roles is beneficial, with strong communication and a calm, proactive