Logistics & Operations Specialist

Miele AG; Auckland; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Quarterly Life Leave

Personal development opportunities

Employee discounts

Wellbeing programs

Job summary

Miele New Zealand is seeking a Logistics & Operations Specialist to optimise inventory and support the Sales team while driving operational excellence across the supply chain. You will work with internal stakeholders and 3PLs to improve inventory performance and customer outcomes in a fast-paced environment.

The role requires strong analytical skills, experience in inventory management or logistics, and the ability to build relationships across teams.

Qualifications

• Experience in inventory management, supply chain, logistics or operations.
• Strong analytical and problem-solving skills.
• Proven ability to build relationships with internal and external stakeholders.
• Proficient with Excel and ERP systems.

Responsibilities

• Manage inventory across multiple stock categories to ensure optimal stock availability and lifecycle management.
• Coordinate sales support activities including order processing and stock display.
• Build strong relationships with Sales teams, 3PLs and business partners for seamless operations.
• Monitor inventory performance through stocktakes, reconciliations and proactive planning.
• Manage returns processes including approvals and root cause analysis for improvements.
• Develop KPI reporting and provide insights to support decision-making and performance.
• Collaborate with Australian planning teams and New Zealand stakeholders to drive efficiency and reduce waste.

Skills

Inventory management

Supply chain

Logistics

Operations

Analytical thinking

Tools

ASW

Cognos

Job description

About Miele

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Join Miele New Zealand and play a pivotal role in ensuring our premium appliances are available when and where our customers need them. As the Logistics & Operations Specialist, you'll be responsible for optimising inventory, supporting the Sales team and driving operational excellence across our supply chain. Working closely with internal stakeholders and third-party logistics providers, you'll combine analytical thinking with relationship management to improve inventory performance, enhance operational efficiency and deliver exceptional customer outcomes. This is an exciting opportunity to make a real impact within a collaborative, fast-paced environment.

Your Responsibilities

• Manage inventory across multiple stock categories, ensuring optimal stock availability, integrity and efficient product lifecycle management.
• Coordinate sales support activities including order processing, display stock management, point-of-sale distribution and customer enquiries.
• Build strong relationships with Sales teams, third-party logistics providers and business partners to ensure seamless operations.
• Monitor inventory performance through stocktakes, cycle counts, reconciliations and proactive inventory planning.
• Manage the returns process, including approvals, reconciliations and root cause analysis to identify opportunities for continuous improvement.
• Develop KPI reporting and operational insights to support business decisions and improve supply chain performance.
• Collaborate with Australian planning teams and New Zealand stakeholders to drive efficiency, reduce waste and optimise inventory investment.

What We Are Looking For

• Must-have Experience in inventory management, supply chain, logistics or operations.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Proven ability to build strong relationships with internal and external stakeholders.
• Excellent organisational and time management skills with the ability to manage multiple priorities.
• Intermediate Microsoft Office skills, particularly Excel.
• Nice-to-have Experience managing third-party logistics (3PL) providers.
• Experience in sales operations or commercial support.
• Exposure to inventory reporting, KPI analysis and root cause analysis.
• Experience with ERP systems such as ASW, Cognos or similar business systems.

Our Benefits

• Quarterly Life Leave – one paid day each quarter to recharge.
• Personal development and career opportunities.
• Employee discounts.
• Access to a wide range of wellbeing programs, including annual flu vaccinations, Employee Assistance Program and holistic wellbeing support.
• Experience meaningful recognition for both individual accomplishments and team successes.

Miele ist seit mehr als 125 Jahren ein familiengeführtes Unternehmen. Aus dieser Tradition heraus ist uns eine gesunde Balance zwischen den Anforderungen und der Wertschätzung unserer Mitrarbeitenden sehr wichtig. Neben unserem Ziel, "immer besser" zu werden, welches unsere Mitarbeitenden mit ihrem Fachwissen, ihrem Ehrgeiz und ihrem Vorausdenken vertreten, wollen wir dafür sorgen, dass jede/r unser gutes Arbeitsklima bei Miele erleben und davon profitieren kann. Das Leben und Weitergeben unserer Miele-Werte sowie das Arbeiten im Team an der Weiterentwicklung unserer innovativen Produkte sind wichtige Bestandteile der Miele-Kultur an jedem unserer 50 Standorte. Wie wird man als Familienunternehmen Weltmarktführer im Premiumsegment für Hausgeräte und gefragter Partner für Lösungen in der Gewerbe- und Medizintechnik? Indem man den Anspruch hat, es immer besser zu machen und immer besser zu werden. Diese Haltung macht das Arbeiten bei Miele und den Erfolg unserer Produkte aus. Unsere Mitarbeitenden können sich darauf verlassen: Wer unser Qualitätsstreben lebt, der wächst persönlich und fachlich daran mit. Ganz gleich ob Auszubildende oder Führungskräfte. Mach deinen Anspruch zu deiner Herausforderung - ob in Gütersloh, Melbourne oder Singapur. Werde einer von 23.000 Mitarbeitenden in 50 Ländern der Welt, die sich täglich dafür einsetzen, unsere Produkte noch besser zu machen und hilf uns, unsere innovative Führungsposition weiter auszubauen.