Premium Home Appliances Experience Consultant

4200 Miele New Zealand (VG NZ); Auckland; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly Life Leave

Career development

Employee discounts

Wellbeing programs

Recognition programs

Job summary

Miele New Zealand invites applications for a Sales Consultant at our Experience Centre in Auckland. Guide customers through their purchasing journey, offer expert product advice and showcase the quality, innovation and performance that define the Miele brand.

Build lasting relationships and help customers make informed decisions on durable products. Join a premium retail environment focused on exceptional service, quarterly life leave, and employee discounts.

Qualifications

• Must-have previous experience in retail, customer service or consultative sales.
• A genuine passion for delivering exceptional customer experiences.
• Excellent communication and relationship-building skills.
• A proactive and results-driven approach with the ability to achieve sales targets.
• Strong organizational skills and the ability to manage multiple priorities.

Responsibilities

• Deliver exceptional customer experiences by providing personalised product advice and consultative sales solutions.
• Build strong customer relationships and guide customers through the entire sales journey, from enquiry through to purchase.
• Demonstrate Miele products and their features to help customers make informed purchasing decisions.
• Achieve individual and team sales targets while maintaining Miele's premium customer service standards.
• Maintain a high standard of presentation throughout the Experience Centre, ensuring products and displays are showcased at their best.
• Work collaboratively with colleagues to deliver a seamless customer experience and support store operations.
• Maintain up-to-date product knowledge through ongoing training and development.

Skills

Retail experience

Customer service

Consultative sales

Communication

Relationship building

Sales targets

Organizational skills

Tools

CRM software

POS systems

Job description

Miele New Zealand invites applications for a Sales Consultant at our Experience Centre in Auckland. Guide customers through their purchasing journey, offer expert product advice and showcase the quality, innovation and performance that define the Miele brand.

Build lasting relationships and help customers make informed decisions on durable products. Join a premium retail environment focused on exceptional service, quarterly life leave, and employee discounts.