Logistics Coordinator - Emergency Transport Services

Placements24; Queenstown; On-site; NZD 46,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

Shift allowances

Emergency logistics training

Modern dispatch tech

Supportive team

Job summary

Placements24 is seeking a highly organized Logistics Coordinator to join the operations center in Queenstown. You will manage dispatch and fleet coordination to ensure rapid, safe transport of essential goods and personnel in urgent situations.

The role requires excellent communication, the ability to stay calm under pressure, and strong understanding of logistics planning. You will be the central point of contact for drivers, clients, and emergency responders across the Eastern Cape region.

Qualifications

• Experience in logistics coordination or dispatch, preferably in emergency or time-sensitive settings.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work under high pressure and make quick, sound decisions.
• Proficiency with GPS tracking and dispatch software.

Responsibilities

• Coordinate and dispatch emergency transport vehicles and drivers based on service requests.
• Monitor the location and status of the fleet using GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and support.
• Liaise with clients and emergency services to gather necessary information and confirm dispatch details.
• Plan and optimize routes for emergency deliveries, considering urgency and road conditions.
• Maintain accurate records of all dispatches, deliveries, and service activities.
• Handle urgent inquiries and resolve logistical challenges in real-time.
• Ensure compliance with all company policies, safety regulations, and emergency protocols.
• Prepare reports on fleet performance and service delivery metrics.
• Respond to and manage unforeseen events and disruptions to service.

Skills

Logistics coordination

Dispatch

GPS tracking

Communication

Under pressure

Multitasking

Tools

GPS tracking software

Dispatch management systems

Job description

Our client, a rapidly growing provider of specialized emergency transport services, is seeking a highly organized and detail-oriented Logistics Coordinator to join their operations center in Queenstown, Eastern Cape. This critical role involves managing the dispatch and coordination of our fleet to ensure the swift and safe transport of critical goods and personnel in urgent situations. The ideal candidate will possess exceptional communication skills, the ability to remain calm under pressure, and a comprehensive understanding of logistics planning. You will be the central point of contact for drivers, clients, and emergency responders, ensuring seamless operations throughout the Eastern Cape region. Our client is committed to providing reliable and rapid response services, and this role is key to achieving that mission. Join a dedicated team making a real difference in emergency response and critical logistics within Queenstown and surrounding areas. Your role is pivotal in ensuring that vital deliveries reach their destinations without delay, supporting essential services across the Eastern Cape.

Key Responsibilities

• Coordinate and dispatch emergency transport vehicles and drivers based on service requests.
• Monitor the location and status of the fleet using GPS tracking systems.
• Communicate effectively with drivers to provide instructions, updates, and support.
• Liaise with clients and emergency services to gather necessary information and confirm dispatch details.
• Plan and optimize routes for emergency deliveries, considering urgency and road conditions.
• Maintain accurate records of all dispatches, deliveries, and service activities.
• Handle urgent inquiries and resolve logistical challenges in real-time.
• Ensure compliance with all company policies, safety regulations, and emergency protocols.
• Prepare reports on fleet performance and service delivery metrics.
• Respond to and manage unforeseen events and disruptions to service.

Requirements

• Proven experience in logistics coordination or dispatch, preferably in an emergency or time-sensitive environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work under high pressure and make quick, sound decisions.
• Proficiency in using GPS tracking software and dispatch management systems.
• Strong organizational skills and attention to detail.
• Familiarity with the Queenstown and broader Eastern Cape road network is advantageous.
• Must be able to work flexible shifts, including nights, weekends, and public holidays as required.
• A calm and professional demeanor, even in stressful situations.
• Ability to multitask and manage competing priorities effectively.
• Must be a team player with a proactive approach.

Benefits

• Competitive salary and shift allowances.
• Opportunity to work in a critical and impactful service sector.
• Comprehensive training in emergency logistics and dispatch protocols.
• State-of-the-art dispatch and communication technology.
• Supportive team environment focused on rapid response.
• Career advancement opportunities within a growing company in Eastern Cape.