Library and Council Services Assistant

Auckland Council Group; Auckland; Hybrid; NZD 67,000 - 69,000; Full time

Benefits offered by this job

Training & development

Benefits & discounts

Job summary

The Northcote Library team at Auckland Council is seeking a friendly, customer-focused team member for a temporary space while the building is renovated. You will support customers of all ages and backgrounds, share te reo Māori me ōna tikanga, and help deliver library programmes in a busy, welcoming environment.

You will bring strong people skills, be flexible, and eager to learn. Training and development opportunities are provided, along with benefits and discounts as part of the Auckland

Qualifications

• Demonstrates understanding of Te Ao Māori values and principles.
• Understands and uses technology with confidence.
• Is reliable and enjoys fostering relationships within the community.
• Enjoys working with people from diverse backgrounds.
• Demonstrates excellent written and verbal communication skills.
• Loves working with tamariki and is willing to assist with programmes.

Skills

Te Ao Māori

Tech confidence

Relationship building

Diversity & inclusion

Communication skills

Tamarki programmes

Job description

The Northcote Library team serves a diverse and vibrant community. We are currently in a temporary space while our building is being renovated. Our library whānau is focused on supporting each other, with customers at the centre of our mahi, guiding our services, decisions, and priorities.

You will have strong people skills and be flexible and adaptable within our library environment. You will have a passion for customer service and a positive attitude towards serving people of all ages and backgrounds. You will be eager to learn new skills and thrive in a busy work environment.

We are looking for a team member who:

• Demonstrates an understanding of Te Ao Māori values and principles.
• Understands and uses technology with confidence.
• Is reliable and enjoys fostering relationships within our community.
• Enjoys working with people from diverse backgrounds.
• Demonstrates excellent written and verbal communication skills.
• Loves working with tamariki and is willing to assist with programmes.

We offer a welcoming and supportive team, and a community that values the library as an important community space. You will be supported by a team culture that values te reo Māori me ōna tikanga. You will have opportunities to grow your career within Auckland Libraries and Auckland Council.

You will receive dedicated training and development to help build your career and, as part of the Auckland Council group, gain access to a range of benefits and discounts.

Ehara taku toa, he takitahi, he toa takitini: My success is not mine alone, but the success of many.

Salary:

$67,000-$69,000 per annum, pro rata, depending on skills and experience

Please note:

Auckland Council is committed to the protection and well-being of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment.

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers. By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process. If you do not consent to this information being provided, Council may be unable to properly assess your application and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at [e-mail]. Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.