Leisure Centre Operations & Community Coordinator

Auckland Council; Auckland; On-site; NZD 60,000 - 65,000; Full time

Benefits offered by this job

Free use of leisure facilities

Annual zoo pass

Partnership discounts

Job summary

Auckland Council is seeking a Facility Support Coordinator at West Wave Pool and Leisure Centre in Henderson. This on-site, full-time role involves supporting day-to-day operations and building strong links with customers and the community.

You will promote our programmes and ensure records and reporting are up to date, working in a fast-paced environment with a flexible roster. Shift patterns include early mornings, late nights and weekends as needed.

Qualifications

• Customer service experience with diverse stakeholders.
• Strong communication across internal and external teams.
• Excellent organisation and attention to detail.
• Good problem-solving and initiative.
• Experience preparing and presenting reports.
• Experience using computer systems and Microsoft Office; booking coordination advantageous.

Responsibilities

• Provide administration support across multiple teams.
• Build relationships with customers, stakeholders and community.
• Promote programmes, services and facilities to active community members.
• Ensure records, reporting and operational processes are accurate and up to date.

Skills

Customer service

Communication

Organisational skills

Problem-solving

Report preparation

Microsoft Office

Booking coordination

Tools

Microsoft Office

Computer systems

Booking systems

Job description

Auckland Council is seeking a Facility Support Coordinator at West Wave Pool and Leisure Centre in Henderson. This on-site, full-time role involves supporting day-to-day operations and building strong links with customers and the community.

You will promote our programmes and ensure records and reporting are up to date, working in a fast-paced environment with a flexible roster. Shift patterns include early mornings, late nights and weekends as needed.