Learning Support Coordinator - Part-Time, Hybrid

Hato Hone St John; Auckland, Christchurch, Tauranga; Hybrid; NZD 30,000 - 36,000; Part time

Job summary

Hato Hone St John is seeking a Learning Support Coordinator to manage day-to-day learning support services across ambulance education programmes. You will be the central contact for learning support needs, working with learners, programme leads and managers to ensure participation and success.

This permanent, part-time role (20 hours/week) offers hybrid working options and can be based in Auckland, Christchurch or Tauranga.

Qualifications

• Organised and approachable administrator with attention to detail.
• Strong communication and customer service capabilities.
• Experience using databases and online systems.
• Proven ability to manage competing priorities and stay accurate.

Responsibilities

• Coordinate and administer learning support referrals from learners, officers and line managers.
• Coordinate pre-screening for learners with learning difficulties and inform support plans.
• Maintain learning support records, including the register and extensions.
• Support administration and monitoring of learning success plans with stakeholders.
• Collate data to identify trends and support process improvements.
• Ensure documentation meets organisational, privacy, and NZQA requirements.
• Provide administration and coordination support to the wider team as needed.

Skills

Time management

Organisational skills

Customer service experience

Attention to detail

Team coordination

Education

NCEA Level 2 or equivalent

Tools

Microsoft Office

Databases

Online systems

Job description

Hato Hone St John is seeking a Learning Support Coordinator to manage day-to-day learning support services across ambulance education programmes. You will be the central contact for learning support needs, working with learners, programme leads and managers to ensure participation and success.

This permanent, part-time role (20 hours/week) offers hybrid working options and can be based in Auckland, Christchurch or Tauranga.