Learning & Development Manager

Aotearoa New Zealand Association of Social Workers; Auckland; Hybrid; NZD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible working policy

Work from home up to 2 days/week

Discounted health insurance

Free life and income insurance

MyDays extra 5 days leave

Electricity and telco discounts

Well-being programme with annual check

Job summary

Mercury is seeking a seasoned leader to drive an enterprise-wide learning and capability strategy across our diverse NZ footprint. You will build scalable programmes, govern learning activities, and partner with the Organisational Development team to shape a high-performing culture.

You’ll lead a small L&D team, design organisation-wide learning strategies, and leverage data to prove impact while managing budgets and external partners. Flexible NZ-based hybrid work offered.

Qualifications

• Strong experience in enterprise-level learning and development or People Experience roles.
• Experience designing and delivering organisation-wide learning strategies.
• A relevant tertiary qualification or equivalent experience.
• Experience leading and developing teams.
• Strong stakeholder management and influencing skills across all business levels.
• Experience using learning technologies and data to evaluate effectiveness.
• Strong programme management, prioritisation and commercial skills.
• Experience managing external partners, contracts and budgets.
• Collaborative and inclusive leadership approach.

Responsibilities

• Develop and implement Mercury’s enterprise learning and capability strategy.
• Establish frameworks identifying current and future workforce capability needs.
• Lead modern, scalable and digitally enabled learning programmes.
• Strengthen governance and consistency across learning and development activity.
• Support capability uplift for digital, AI and technology-enabled ways of working.
• Partner with the OD team on leadership, talent and organisational initiatives.
• Use learning data and measures to understand impact and improve our approach.
• Manage learning systems, external providers, budgets and partner performance.
• Lead, coach and develop a small team of L&D specialists.
• Engage with stakeholders across all levels to drive learning initiatives.

Skills

Enterprise learning

People Experience

Stakeholder management

Team leadership

Programme management

Commercial skills

Learning technologies

Data-driven decision making

Education

Relevant tertiary qualification or equivalent experience

Tools

Learning management systems

Contract management

Job description

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose. Taking care of tomorrow: connecting people and place today. This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

This newly created role will lead Mercury’s enterprise-wide approach to learning and workforce capability, helping ensure our people have the skills needed to deliver our strategic priorities now and into the future.

You’ll build and implement a workforce capability strategy that brings greater focus, consistency and governance to learning across Mercury. Working with leaders, People Experience teams, technical learning specialists and subject matter experts, you’ll identify capability priorities and turn them into practical, well-designed learning solutions.

You’ll lead a small team of L&D specialists with an enterprise-wide remit and work closely with our Organisational Development team on initiatives that drive a connected, high performing culture.

This role has the flexibility to be based in Auckland or Tauranga, with travel to key Mercury sites required. We support work/life flexibility, with the option to work from home up to two days each week and an expectation of three days in the office.

Tău e mahi ai | What you’ll be doing:

• Develop and implement Mercury’s enterprise learning and capability strategy
• Establish frameworks that identify current and future workforce capability needs
• Lead modern, scalable and digitally enabled learning programmes
• Strengthen governance and consistency across learning and development activity
• Support capability uplift for digital, AI and technology-enabled ways of working
• Partner with the OD team on leadership, talent and organisational initiatives
• Use learning data and measures to understand impact and improve our approach
• Manage learning systems, external providers, budgets and partner performance
• Lead, coach and develop a small team of L&D specialists
• Strong experience in enterprise-level learning and development or People Experience roles
• Experience designing and delivering organisation-wide learning strategies
• A relevant tertiary qualification or equivalent experience
• Experience leading and developing teams
• Strong stakeholder management and influencing skills across all business levels
• Experience using learning technologies and data to evaluate effectiveness
• Strong programme management, prioritisation and commercial skills
• Experience managing external partners, contracts and budgets
• A collaborative and inclusive leadership approach
• Additional 5 days leave per annum (MyDays)
• $400 one off tax-free payment towards setting up your home office
• Offers on electricity and telco - if you're a Mercury customer, you can enjoy some great discounts on your electricity and telco bill
• A diverse workplace where your unique abilities and talents will be recognised and encouraged
• Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave
• The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers
• Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world
• Discounted health insurance and free life and income insurance
• Excellent well-being programme including up to $100 annual check ups and confidential assistance programme
• Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

Every voice has its place – and together, we thrive.

At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria.