Learner Recruitment & Engagement Lead

Otago Polytechnic; Dunedin; Sur place; NZD 90 000 - 120 000; Plein temps

Résumé du poste

Otago Polytechnic's CapableNZ is seeking a highly motivated Recruitment Lead to drive sustainable growth through exceptional learner engagement and recruitment practices.

This role focuses on building trusted relationships with prospective learners from first enquiry through enrolment, providing personalised guidance and support along their journey. You’ll manage learner pipelines, CRM activity and work collaboratively with CapableNZ teams to ensure an outstanding learner experience.

Qualifications

• Experience in learner recruitment or similar client-facing roles.
• Excellent communication and interpersonal skills.
• Strong organisational ability to manage multiple priorities.
• Experience using CRM systems or customer management platforms.
• Collaborative approach and commitment to continuous improvement.
• Understanding of Te Tiriti o Waitangi and culturally responsive practice.
• Experience in tertiary education, workforce development, or learner recruitment is advantageous.

Responsabilités

• Build strong relationships with prospective learners and guide them through their educational journey.
• Manage enquiries, applications and onboarding activities.
• Maintain CRM records and monitor recruitment pipelines.
• Support learner readiness and profiling activities.
• Collaborate with CapableNZ facilitators, marketing and operations teams.
• Contribute to business development, employer engagement, and workforce development initiatives.

Connaissances

Relationship building

Customer engagement

CRM usage

Communication

Outils

CRM software

Microsoft Office

Description du poste

Otago Polytechnic's CapableNZ is seeking a highly motivated Recruitment Lead to drive sustainable growth through exceptional learner engagement and recruitment practices.

This role focuses on building trusted relationships with prospective learners from first enquiry through enrolment, providing personalised guidance and support along their journey. You’ll manage learner pipelines, CRM activity and work collaboratively with CapableNZ teams to ensure an outstanding learner experience.