Lead Workshop Technician & Team Coach

Komatsu Australia; New Zealand; On-site; NZD 85,000 - 105,000; Full time

Benefits offered by this job

KiwiSaver match

Life & disability insurance

Free annual medical check

Flexible working hours

Paid parental leave

Training & upskilling

Staff discounts

Referral bonus

Job summary

Komatsu New Zealand is seeking a Leading Hand Service based in Auckland to coordinate daily workshop activities and support technicians and apprentices. This hands-on leadership role combines technical expertise with people management to maximise productivity and ensure high-quality outcomes.

You will plan jobs, monitor progress and liaise with customers to deliver exceptional service while fostering continuous improvement and strong safety standards within a world-class organisation.

Qualifications

• Trade qualification with heavy equipment, mechanical or industrial experience.
• Previous Leading Hand, supervisory or team leadership experience.
• Strong technical diagnostic and fault-finding capability.
• Plan, coordinate and prioritise workshop activities.
• Strong communication and customer relationship skills.
• Commitment to workplace safety and quality standards.
• Computer literacy and administrative capability.
• Current Driver's Licence.

Responsibilities

• Coordinating daily workshop activities to ensure safe, efficient and productive outcomes.
• Supporting and mentoring technicians and apprentices through on-the-job coaching and guidance.
• Planning jobs, monitoring progress and assisting with estimates and quotations.
• Ensuring quality assurance requirements, safety standards and operating procedures are consistently maintained.
• Liaising with customers and internal stakeholders to deliver exceptional service outcomes.
• Supporting continuous improvement initiatives focused on productivity, quality and cost management.

Skills

Leadership experience

Team supervision

Diagnostic skills

Workshop planning

Client communication

Safety compliance

Administrative ability

Driver's license

Education

Trade qualification

Tools

Diagnostic tools

Job description

Komatsu New Zealand is seeking a Leading Hand Service based in Auckland to coordinate daily workshop activities and support technicians and apprentices. This hands-on leadership role combines technical expertise with people management to maximise productivity and ensure high-quality outcomes.

You will plan jobs, monitor progress and liaise with customers to deliver exceptional service while fostering continuous improvement and strong safety standards within a world-class organisation.