Key Account Support - Pukekohe

Corys Electrical; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Birthday leave

Weekday hours

Training & development

Inclusive workplace

Job summary

Corys Electrical in New Zealand seeks a dedicated sales support professional at the Pukekohe branch. You will manage day-to-day inquiries, prepare quotations, and process orders to keep customers informed about availability and deliveries.

You will work with the Branch Manager and sales team to grow accounts, identify upsell opportunities, and support branch sales targets while maintaining strong customer relationships.

Qualifications

• Strong communication, organisation and follow-through are essential for delivering service to customers.
• Experience in internal sales, account support or customer service is valuable in a trade-based environment.
• Knowledge of the Power Utilities market would be advantageous.

Responsibilities

• Provide day-to-day sales and account support for key customers at the Pukekohe branch.
• Respond to enquiries, prepare and follow up quotations, process orders, and keep customers informed on product availability and lead times.
• Identify opportunities to increase sales through additional products and solutions.
• Coordinate customer and supplier orders, credits and returns with the Branch Manager and sales team.
• Monitor purchasing trends, open quotations, and potential risks or opportunities, supporting sales targets.

Skills

Strong communication

Organization

Follow-through

Customer service

Internal sales

Trade-based experience

Power Utilities knowledge

Computer skills

Problem-solving

Team collaboration

Job description

What you will be doing?

Based in our Pukekohe branch, you’ll provide day-to-daysales and account support for key customers managed by the Branch Manager.

You’ll become a trusted point of contact for customers,responding to enquiries, preparing and following up quotations, processingorders and keeping customers informed about product availability, lead timesand deliveries.

Working closely with the wider branch and sales team, youwill:

• Build strong relationships with allocatedcustomers and understand their ongoing requirements.
• Prepare accurate and competitive quotationsand follow up opportunities through to an outcome.
• Process and coordinate customer orders,supplier orders, credits and returns.
• Identify opportunities to increase salesthrough additional products, alternatives and solutions.
• Work with the Branch Manager and Sales teamto support customer account plans and sales activity.
• Monitor customer purchasing trends, openquotations and potential risks or opportunities.
• Support the achievement of branch sales andgross-profit targets.
• Assist on the trade counter and across branchoperations when required.

This is a varied role where strong communication,organisation and follow-through will be key to delivering the level of serviceour customers expect.

What you will bring?

You’ll bring energy, accountability and a genuinecommitment to helping customers and branch team to succeed.

You will be confident communicating with customers andcomfortable managing multiple enquiries and priorities throughout the day.

Previous experience in internal sales, account support,customer service or a trade-based environment would be valuable. You’ll alsobring:

• Experience and knowledge of the PowerUtilities market would be favourable.
• Experience preparing quotations, processingorders or supporting customer accounts.
• A proactive approach to following up salesopportunities.
• Good attention to detail and numericalability.
• Strong planning, organisation andproblem-solving skills.
• The ability to work collaboratively acrosssales, branch, credit and supply teams.
• Competent computer skills and the ability tolearn new systems.

Experience within the electrical or wholesale sectorwould be an advantage, but it is not essential. Product training and supportwill be provided.

What you will get?

• Southern Cross Health Insurance - WellbeingOne plan
• Your birthday off - fully paid
• Competitive salary package
• Monday to Friday hours - no weekend work
• Training and development within theelectrical wholesale industry
• A diverse, inclusive and welcoming workplacewhere everyone’s identity and contribution are valued

Who are we?

Corys Electrical is a leading supplier of electrical,data, lighting and safety products throughout New Zealand. With 30+ branchesnationwide and more than 100 years of experience, we provide innovative andeffective solutions supported by strong customer service and an extensiveproduct range.

As part of the D2A Group, a leading distributor acrossthe Asia-Pacific region, we believe our people are at the heart of everythingwe do. We value diversity, inclusion, and the unique strengths each personbrings to our team.