Key Account Manager – Distribution

CGR Services; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Income protection insurance

Job summary

Sika seeks a proactive Key Account Manager to develop and execute growth strategies for national accounts in New Zealand. You will collaborate with customers, field sales, and internal teams to increase market share, optimise product ranging, and drive profitable growth.

Ideal candidates will blend relationship management with analytical thinking and leverage modern sales tools such as CRM systems and Power BI to forecast and improve account performance. Some travel may be required.

Qualifications

• Proven Key Account Management experience with strong customer relationships.
• Data-driven approach to sales and account management.
• Experience with CRM systems and data analytics tools.

Responsibilities

• Develop and execute strategic account plans for key national customers.
• Identify and deliver sales growth opportunities across product categories.
• Analyze customer sales performance and market trends to identify growth opportunities.
• Utilise CRM, analytics platforms and AI-assisted tools to improve forecasting and engagement.
• Develop and present business reviews and growth recommendations to stakeholders.
• Coordinate cross-functional support from marketing, supply chain, and customer service teams.
• Drive new product launches, customer ranging initiatives and promotions.
• Maintain accurate customer, competitor and market intelligence records.
• Attend conferences and events as required.

Skills

Key Account Management

Relationship Management

Negotiation

Analytical Thinking

Sales Forecasting

Education

Bachelor's degree in Business or related field

Tools

CRM systems

Microsoft Excel

Power BI

Job description

Job Description

As a Key Account Manager, you will be responsible for developing and executing customer growth strategies across key national accounts. You will work closely with customers, internal stakeholders and field sales teams to increase market share, optimise product ranging, deliver promotional activity and drive profitable growth.

This role is ideal for someone who enjoys combining strong relationship management with analytical thinking and modern sales tools.

Key Responsibilities

• Develop and execute strategic account plans for key national customers.


• Identify and deliver sales growth opportunities across existing and new product categories.


• Analyse customer sales performance, market trends and category data to identify growth opportunities.


• Utilise CRM systems, analytics platforms and AI-enabled tools to improve forecasting, account planning and customer engagement.


• Develop and present business reviews, sales reports and growth recommendations to customers and internal stakeholders.


• Coordinate cross-functional support from marketing, supply chain, customer service and technical teams.


• Drive new product launches, customer ranging initiatives and promotional campaigns.


• Maintain accurate customer, competitor and market intelligence records.


• Ensure compliance with company policies, health and safety requirements and commercial procedures.


• Attend conferences and events when required (some over night travel may be required)

Qualifications

You will have proven Key Account Management experience and a track record of developing strong customer relationships while delivering commercial results.

Ideally, you will bring:

• Key Account Management experience within hardware, building products, distribution or FMCG sectors.


• Strong commercial and negotiation skills.


• Experience managing national or regional retail groups.


• A data-driven approach to sales and account management.


• Confidence analysing sales data and translating insights into action plans.


• Experience using CRM systems, Microsoft Excel and business reporting tools.


• Exposure to Power BI, analytics platforms or AI-assisted sales tools would be highly regarded.


• Excellent communication and presentation skills.


• A proactive and results-focused mindset.

Why Join Sika?

• Respected global market leader.


• Opportunity to work with some of New Zealand’s hardware groups.


• Opportunity to influence strategy and customer growth at a national level.


• Professional development and career growth opportunities.


• Supportive and collaborative team environment.


• Competitive salary and bonus package, company vehicle, health insurance and income protection insurance.

Applicants for this position should have New Zealand citizenship, residency or a valid work visa. The successful applicant must pass a pre-employment drugs test.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.