Key Account Manager

DKSH; Auckland; On-site; NZD 100,000 - 140,000; Full time

Job summary

DKSH Beauty & Wellness in New Zealand seeks a commercially driven Key Account Manager to manage a diverse portfolio of major retail partners and deliver strong commercial outcomes.

You will drive profitable sales growth across leading retailers such as The Warehouse and Briscoes, own strategic customer relationships and deliver data-driven insights to inform trade planning and distribution opportunities.

Qualifications

• Experience in key account management or a similar commercial sales role.
• Familiarity with NZ retail landscape (mass, pharmacy or specialty).
• Strong analytical, data-driven approach to performance optimisation.
• Excellent interpersonal and relationship-building skills.
• Strategic mindset with ability to identify opportunities and develop commercial plans.
• Strong forecasting, reporting and trade investment management skills.

Responsibilities

• Drive profitable sales growth across leading NZ retailers.
• Own strategic customer relationships and deliver commercial impact.
• Forecasting and joint business planning to drive distribution gains.
• Execute NPD launches, promotions, category reviews and trade marketing.
• Provide data-led insights to inform decisions and uncover growth opportunities.
• Collaborate cross-functionally with Marketing, Supply Chain and Product Development.

Skills

Key account management

Analytical skills

Interpersonal skills

Forecasting & reporting

Job description

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3d ago , from DiethelmKellerSiberHegner - DKSH Holding Ltd

Key Account Manager – DKSH Beauty & Wellness

DKSH Beauty & Wellness (formerly CS&Co.) is New Zealand’s largest distributor of cosmetics, fragrances, skincare, wellness and haircare products. We proudly connect New Zealand with the World of Beauty and represent leading brands including Natio, Trilogy, O.P.I, Rimmel London, Sally Hansen, Clairol, Gucci, Fudge, SKYN and many more.

We’re looking for a commercially driven, highly organised Key Account Manager to manage a diverse portfolio of major retail partners and deliver strong commercial outcomes for DKSH. This role may also interest a driven Key Account Executive ready to take the next step in their career, particularly someone seeking broader customer ownership and increased commercial responsibility.

About the Role

You will drive profitable sales growth across a diverse portfolio of New Zealand’s leading retailers, including The Warehouse, Briscoes, Bargain Chemist, Independent Pharmacy Group, HealthPost, Health 2000 and clearance channels. This is an exciting opportunity to own strategic customer relationships and deliver real commercial impact for DKSH.

What You Will Deliver

• Profitable sales growth through disciplined account management, target achievement and effective trade investment
• Strong customer partnerships with retailers such as The Warehouse, Briscoes and the Independent Pharmacy Group
• Accurate forecasting and joint business plans that drive distribution gains and optimise promotional performance
• Flawless execution of NPD launches, promotional programmes, category reviews and trade marketing initiatives
• Data‑led insights that inform decision‑making and uncover new growth opportunities
• Market and competitor analysis to support strategic planning
• Cross‑functional collaboration with Marketing, Supply Chain and Product Development

What You Bring

• Proven experience in key account management or a similar commercial sales role within consumer goods; applications encouraged from high‑performing Key Account Executives
• Familiarity with the New Zealand retail landscape, particularly mass, pharmacy or specialty channels
• Strong analytical capability with a data‑driven approach to performance optimisation
• Excellent interpersonal skills and the ability to build productive relationships
• A strategic mindset with the ability to identify long‑term opportunities and develop clear commercial plans
• Strong forecasting, reporting and trade investment management skills