Key Account Manager

Milwaukee Tool Australia & New Zealand; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Discounts on company products

Professional development programs

Paid Parental Leave

Employee Assistance Program

Social events

Job summary

Milwaukee Tool Australia & New Zealand in Auckland is seeking an experienced Key Account Manager to grow a portfolio of national accounts. You will own account strategy, build strong customer relationships, drive sales performance, forecasting and commercial outcomes.

Collaborating with internal teams and distribution partners, you will develop business plans that deliver strong results for Milwaukee and our customers, while traveling nationally as needed.

Qualifications

• Experience in account management within trade, hardware, construction, industrial or similar industries.

Responsibilities

• Manage and grow relationships with key national accounts, identifying opportunities to drive sales and strengthen partnerships.
• Develop and execute account, sales and marketing plans to achieve targets and objectives.
• Manage account performance including KPIs, budgets, forecasting and pricing activities.
• Lead customer account planning, business reviews and negotiations aligned to customer needs.
• Collaborate with internal teams and distribution partners to execute plans and drive results.
• Represent Milwaukee through customer meetings, store visits, training, trade shows and industry events.

Skills

Account management

Relationship building

Sales forecasting

Budgeting

Negotiation

Stakeholder management

Presentation skills

Strategic planning

Job description

Who we are

Milwaukee Tools is an industry leader in the manufacturing of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.

We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:

• Lifestyle: Hybrid working model to support flexibility.
• Discounts & Perks: Generous discounts on company products
• Personal Development: Access to professional development programs.
• Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
• Social: Recognition programs and social events to celebrate our team's achievements.

About the Opportunity

We are currently seeking an experienced Key Account Manager to join our Milwaukee National Accounts team, based in Auckland.

In this role, you will manage and grow a portfolio of tier two key customer accounts at a national level. You will take ownership of account strategy, customer relationships, sales performance, forecasting and commercial outcomes, while identifying opportunities to grow Milwaukee's presence across each channel.

Working closely with our internal teams and distribution partners, you will develop and execute business plans that deliver strong results for both Milwaukee and our customers.

Key Responsibilities

• Manage and grow relationships with key national accounts, identifying opportunities to drive sales and strengthen partnerships.
• Develop and execute account, sales and marketing plans to achieve agreed targets and strategic objectives.
• Manage account performance including KPIs, budgets, forecasting, pricing and commercial activities.
• Lead customer account planning, business reviews and negotiations while delivering solutions aligned to customer needs.
• Collaborate with internal teams and distribution partners to execute plans and drive results.
• Represent Milwaukee through customer meetings, store visits, training, trade shows and industry events.

About You

You are an experienced and commercially minded account management professional who enjoys developing customer relationships, identifying growth opportunities and delivering strong business outcomes.

To be successful in this role, you will have:

• Minimum 2 years account management experience, ideally within the trade, hardware, construction, industrial or a similar industry.
• Strong commercial acumen with experience driving sales, managing budgets, forecasting and analysing performance.
• Proven relationship-building, negotiation, presentation and stakeholder management skills.
• Highly organised, customer-focused and confident managing multiple priorities in a fast-paced environment.
• Current driver's licence and flexibility to travel nationally, including a few overnight stays each month.