Key Account Manager

Electrolux Group; Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Product discounts

Onsite parking

Mentorship program

CARE Day

Wellness programs

Job summary

Electrolux Group is seeking a proactive Key Account Manager to lead NZ retail accounts, driving revenue and long-term partnerships. You will collaborate with internal teams to execute strategic plans, promotions, and product programs, delivering superior customer satisfaction.

As part of Electrolux Group you will work with cross-functional teams to grow the NZ business, manage key relationships, and optimize performance through data-driven decisions and effective negotiations.

Qualifications

• Previous Key Account Management experience within whitegoods, consumer goods or retail industry.
• Tertiary qualification in Business, Finance or Marketing or related field (desirable).

Responsibilities

• Develop and manage NZ key retail accounts.
• Collaborate with finance, marketing, category and demand planning teams.
• Execute product core range programs and promotions.
• Deliver growth in revenue and customer satisfaction.
• Administer incentive payments and SOH forecasting.

Skills

Key Account Management

Negotiation

Strategic Thinking

Analytical Skills

Stakeholder Management

Education

Business/Finance/Marketing degree

Job description

Job Description

Build the relationships that make for more rewarding opportunities.

At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About The Role

As a Key Account Manager, you will lead the development and management of key retail accounts across New Zealand. Working closely with customers and internal stakeholders, you will identify growth opportunities, drive revenue, and build long-term partnerships. Success in this role will be defined by your ability to deliver strong commercial results while maintaining the highest levels of customer satisfaction.

What You'll Do

Your activities will be centered on ensuring that we grow our NZ business both in terms of sales and profitable growth. You will engage on a daily basis with key retail partners, building solid relationships with relevant stakeholders, across the organization. Your focus will be around communication of activities, ensuring strategic plans are effectively executed upon, within agreed timeframes. You will also work closely with the finance, marketing, category and demand planning teams on a range of analytical and administrative activities.

• Execution of product core range program
• Execution of product merchandising standards.
• Development and management of product deal programs
• Planning and execution of promotional activity, including retailer catalogues
• Planning and execution Retailer floor staff alignment programs including both training and motivation

• Administration and reconciliation of customer incentive payments
• SOH Reporting and Forecasting
• Analysis of available data, to identify business performance issues and opportunities

Who You Are

• Influential - You have a vision and a purpose, and you can inspire and influence others to not only share it, but apply their abilities to achieving it.
• Results Driven – You aim to fix any issue, following up as needed to reach a resolution that satisfies both the Customer and Electrolux.
• Agile - You work with urgency, analysing and adapting to different situations, quickly understanding changes and reacting confidently and decisively
• Communicative - Whether face-to-face or on the phone, you can communicate plans and articulate your ideas with colleagues and customers at all levels.
• Self-motivated - You are driven to succeed and focused on leading your team to achieve
• Analytical and Numerate - You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement.
• A strategic thinker - You can join the dots to take us from where we are to where we want to be, mapping the clear routes and strategies essential to achieving our goals.
• Negotiator - You understand good negotiations begin long before doing a deal, through building good working relationships, understanding your suppliers’ motivations and starting from a confident position.
• Problem Solving –You say challenge as an opportunity.

Experience & Qualifications

• Previous Key Account Management experience within Whitegoods, consumer goods or retail industry
• Tertiary qualified in Business, Finance or Marketing or related field (desirable)

Why work for Electrolux?

• Step into a career with a Global Leader in Home Appliances, where innovation meets purpose, and people are at the heart of everything we do.
• Take advantage of exclusive discounts on our products for you, your family, and friends.
• We offer secure onsite parking, so your day starts and ends with ease.
• Our Mentorship Program connects you with experienced leaders to support your personal and professional development.
• Recharge with CARE Day an additional day off just for you
• Stay healthy with annual onsite flu shots, skin checks plus access to wellness sessions and webinars to support your physical and mental health.
• Join a workplace that celebrates diversity, equity, and inclusion, backed by our dedicated DEI Committee.
• Be part of a company committed to sustainability, with real action behind our environmental goals.

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you!

Find out more on www.electroluxgroup.com