Key Account Manager

Coca-Cola Europacific Partners (CCEP); Auckland; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Product allowances

Vehicle allowance

Annual bonus

Medical insurance

KiwiSaver

Employee share program

Wellbeing program

Car parking

Learning & development

Job summary

CCEP NZ is seeking a Key Account Manager in Auckland to drive growth with a leading national retail partner. You will turn shopper insights into winning strategies, building influential partnerships and shaping category and omnichannel plans.

You will work with the Head of Customer and the Grocery Head Office Sales team, developing customer-specific plans, collaborating cross-functionally, and delivering sustainable, profitable outcomes.

Qualifications

• Experience in FMCG Commercial/Account Management or Customer Development.
• Strong commercial acumen and ability to translate data into actions.
• Exposure to retail media and managing multiple stakeholders.
• Excellent communication and interpersonal skills.

Responsibilities

• Maintain strong retail relationships across buying, category, eCommerce and marketing.
• Develop and execute customer-specific plans that align with internal goals and customer needs.
• Collaborate with internal stakeholders to lead initiatives benefiting the broader business.
• Translate customer strategies into actionable field plans and ensure clear execution.
• Apply a solutions-focused mindset to address business challenges with data-driven insights.

Skills

FMCG experience

Commercial acumen

Analytical skills

Stakeholder management

Retail relationships

Communication

Excel

PowerPoint

Tools

Circana

SAP

Nielsen

Quantium/Dunnhumby

Job description

At CCEP NZ, the customer sits at the centre of our values. Within Grocery, we need the right people in place to strategically implement our business objectives and deliver growth through strong customer relationship management. Right now, we need a Key Account Manager to join the team and do just that!

Your Impact

As the Key Account Manager for a leading national retail partner, you’ll be at the heart of driving profitable growth in a fast-paced FMCG environment. Using your strong commercial and category expertise, you’ll turn shopper, market and customer insights into winning strategies that grow sales, strengthen market position and deliver shared business results.
You’ll build influential customer partnerships, shape category and omnichannel strategies, and work across the business to bring plans to life, identifying opportunities, challenging the status quo and delivering sustainable growth.

Auckland-based and reporting to the Head of Customer, you’ll be an integral part of our Grocery Head Office Sales team. Key responsibilities include:

• Maintain strong retail relationships across buying, category, eCommerce and marketing
• Develop and execute customer-specific plans that align with both internal goals and customer needs - ensuring sustainable, profitable outcomes.
• Work closely with internal stakeholders across the “at home” team to lead initiatives that benefit the broader business.
• Translate aligned customer strategies into actionable plans for the CCEP field team, ensuring clarity and consistency in execution.
• Apply a solutions-focused mindset to address business challenges, using strong analytical and interpersonal skills to drive outcomes.

About You

You bring a proven ability developing and managing successful customer relationships. Your ability to turn data, insights and market trends into clear commercial recommendations will be key to your success. You’ll combine analytical thinking with commercial acumen to inform customer strategies, influence decisions and identify opportunities for growth.

• Previous FMCG experience, preferably in Commercial, Account Management, Category Management or Customer Development
• Strong commercial acumen and analytical skills
• Exposure to retail media
• Experience managing and influencing multiple stakeholders
• Excellent communication and interpersonal skills
• Ability to prioritise and manage time efficiently
• High proficiency in Excel - as well as Powerpoint, Circana, SAP, Nielsen, Quantium/Dunnhumby
• Cartology exposure would be a plus

Your Benefits

You’ll get a fantastic package that includes:

• Free monthly product allowances to share with family and friends.
• Vehicle allowance
• Annual Bonus Plan
• Full medical insurance for you and your partner
• 8.5% Kiwisaver and Superannuation options for all permanent employees
• Employee Share Program – purchase a part of the business and get your shares matched up to $3000 per year
• Access to our wellbeing program, that includes a gym subsidy, proactive healthcare, medical insurance, and EAP helpline.
• Great employee experiences include competitions, conferences, recognition programs, giveaways, and product launches.
• Free carparking at all CCEP locations
• Our world-famous learning and development program will set you up for future success - who knows where your CCEP career path will take you!

Working at CCEP

We are exceptionally proud to be recognised as one of NZ’s Best Employers several years in a row! We are successful because we arepassionate,hard-working, andcommittedto our products, our customers and each other. CCEP is a place where people can grow, be happy and be well in a safe, open, andinclusive workplace.We are committed to equal employment opportunities for all employees and to providing employees with a safe work environment free of discrimination and harassment.

We welcome candidates from a wide range of backgrounds, including individuals with disabilities, unique health or mental health requirements, and/or those who embrace neurodiversity to apply for our roles. If you need any accommodations or assistance during the recruitment process to ensure you can showcase your unique differences, please feel free to inform us in your application.