Kaiwhakarite - Service Administrator

New Zealand Government; Wellington; On-site; NZD 73,000 - 81,000; Full time

Job summary

New Zealand Government is seeking a highly organised and customer-focused Kaiwhakarite - Service Administrator to join the Whānau Care Services CCHV team at Wellington Regional Hospital and Hutt Valley Hospital. This permanent full-time position is 40 hours per week, Monday to Friday, 8am - 4:30pm, with a salary band of NZD 73,476 - NZD 81,164 depending on experience.

The role provides administrative, systems, reporting and coordination support to Whānau Care Services across the Capital, Coast

Qualifications

• Cultural and professional knowledge and experience in a people-facing admin role.
• Experience of supporting meetings including the production of supporting documentation.
• Experience in dealing with stakeholders, customers and staff in a sensitive environment.
• Competent in using the Microsoft suite and ability to quickly learn new applications/systems required for the role.
• Strong attention to detail and excellent numerical skills.
• Proven ability to develop effective working relationships.
• Excellent verbal and written communication skills.
• Well-developed time management skills to enable deadlines to be managed and met.
• Can communicate in Te Reo Māori (desired)

Responsibilities

• Provide administrative, systems, reporting and coordination support to the Whānau Care Services team.
• Navigate and maintain service data requirements across the district.
• Support the effective operation of Whānau Care Services in the Capital, Coast and Hutt Valley district.
• Deliver timely, professional administrative services to assist the General Manager and team members.

Skills

People-facing admin

Meetings support

Stakeholders communication

Microsoft Office

Numerical skills

Relationship building

Verbal and written communication

Time management

Te Reo Māori (desirable)

Job description

Location: Wellington Regional Hospital and Hutt Valley HospitalContract: Permanent, Full TimeHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

We are looking for a highly organised, proactive and customer-focused Kaiwhakarite - Service Administrator to join our Whānau Care Services CCHV team across the district. This is a permanent full-time position of 40 hours a week, Monday to Friday, 8am - 4.30pm. If you are self-motivated and you thrive in a fast-paced environment, this may be a fantastic opportunity for you. The salary band for this role is $73,476 - $81,164, depending on experience.

About the Team/Service/ Location

The Kaiwhakarite - Service Administrator is a pivotal role within the service, providing administrative, systems, reporting, and coordination support to the Whānau Care Services team and managing the Te Peehi Parata Whānau Whare service. The role supports the effective operation of Whānau Care Services across the Capital, Coast and Hutt Valley district through the administration, maintenance, monitoring and navigation of organisational systems, reporting platforms, and service data requirements. A key responsibility of this position is to provide services to support the administrative functioning of Whānau Care Services across the district and to achieve the goals and objectives of the service. This support will enable the delivery of timely, professional and high-quality administrative services that will assist the General Manager and team members to provide a safe, quality service that is in line with best practice and service specifications.

About you

The successful candidate for this role will be organised, diligent, have outstanding attention to detail, be confident dealing with staff at all levels, comfortable prioritising multiple responsibilities and demonstrate resilience in a busy environment. You will need to work as an individual and as part of a team, working in a courteous and professional manner, making effective decisions with your internal stakeholders in a mind.

Other skills and experience we are looking for include:

• Cultural and professional knowledge and experience in a people-facing admin role.
• Experience of supporting meetings including the production of supporting documentation.
• Experience in dealing with stake holders, customers and staff in a sensitive environment.
• Competent in using the Microsoft suite and have the ability to quickly learn new applications/systems required for the role.
• Strong attention to detail and excellent numerical skills.
• Proven ability to develop effective working relationships.
• Excellent verbal and written communication skills.
• Well-developed time management skills to enable deadlines to be managed and met.
• Can communicate in Te Reo Māori (desired)

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

If you have any questions about the role, please contact [e-mail].