IT Specialist

Simplifi Work Ltd; Christchurch; On-site; NZD 85,000 - 110,000; Full time

Job summary

Simplifi Work Ltd in Christchurch, New Zealand, seeks an experienced IT Specialist to manage Windows Server infrastructure and business applications. You will also administer Microsoft 365, and provide end-user IT support across desktops and laptops.

Join a dynamic team in a hands-on role focusing on reliability, security, and efficient IT operations for the whole organization.

Qualifications

• 3+ years managing Windows Server environments (2016/2019/2022) on x86-64.
• Experience with IIS configuration and management.
• Strong Active Directory, Group Policy, Azure AD/Entra ID and networking fundamentals.
• Hands-on end-user computer support and PowerShell scripting.
• Familiarity with database servers and basic administration.
• Understanding multi-tier client-server architectures and backup/DR tools.
• Experience with third-party vendor platforms and licensing management.

Responsibilities

• Install, configure, and maintain Windows Server environments on-premises and cloud.
• Support and troubleshoot business applications, deployments, and performance.
• Manage AD, GPO, DNS, DHCP and other core Windows services.
• Monitor health, patching, hardening, backups, and DR planning.
• Administer M365 Exchange Online, SharePoint, OneDrive, Teams, and Intune.
• Configure Azure AD/Entra ID, licenses, security groups, and permissions.
• Provide end-user IT support and asset lifecycle management.
• Collaborate with development for deployment pipelines and releases.
• Maintain documentation and act as vendor contact for renewals/upgrades.

Skills

Windows Server

IIS

Active Directory

PowerShell

End-user support

Networking fundamentals

Backup/DR

Database administration

Tools

MS 365/Azure AD/Entra ID

Intune

SCCM

Job description

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Simplifi Work Ltd – Christchurch, South Island

We're seeking an experienced IT Specialist to manage, maintain, and support our Windows Server infrastructure and business application environments, while also serving as a key point of contact for company computer maintenance and our Microsoft 365 environment. This role combines hands‑on server administration, application support, and end‑user IT support, ensuring our systems run reliably, securely, and efficiently.

Key Responsibilities

Server & Application Infrastructure

• Install, configure, and maintain Windows Server environments (x86-64) across on-premises and/or cloud infrastructure
• Support and troubleshoot business applications, including deployment, configuration, and performance tuning
• Manage Active Directory, Group Policy, DNS, DHCP, and other core Windows Server services
• Monitor server health, performance, and capacity; proactively identify and resolve issues before they impact users
• Perform regular patching, updates, and security hardening of Windows Server systems
• Manage backups, disaster recovery processes, and business continuity planning for critical systems
• Administer database servers and support application‑to‑database connectivity
• Diagnose and resolve incidents involving application servers, presentation/client layers, and server‑to‑client communication
• Collaborate with development teams on deployment pipelines, environment setup, and release management

Microsoft 365 & Third-Party Vendor Software Administration

• Manage and maintain the company's Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive, Teams, and Intune
• Administer user accounts, licensing, security groups, and permissions within M365 and Azure AD (Entra ID)
• Configure and monitor M365 security features, including conditional access, MFA, and data loss prevention policies
• Manage mailbox administration, distribution lists, and shared mailboxes
• Support and troubleshoot Teams, SharePoint site collections, and OneDrive sync issues
• Oversee M365 compliance and backup solutions
• Administer and maintain all other third‑party and vendor software used across the business, including user accounts, licensing, permissions, and configuration
• Act as the primary point of contact for vendor support issues, renewals, and upgrades

Company Computer & End-User Support

• Maintain and support company desktops, laptops, and peripherals, including imaging, deployment, and lifecycle management
• Install, update, and troubleshoot software and hardware issues across the organization
• Manage endpoint security, antivirus, and device compliance policies
• Set up new employee equipment and manage offboarding/device retrieval processes
• Provide day‑to‑day helpdesk support and resolve escalated technical issues
• Maintain IT asset inventory and manage warranty/vendor relationships for hardware

General

• Document system configurations, procedures, and troubleshooting guides
• Provide escalated technical support to end users and junior IT staff
• Evaluate and implement infrastructure improvements, including virtualization and modernization initiatives

Required Skills & Experience

• 3+ years managing Windows Server environments (2016/2019/2022) on x86-64 architecture
• Experience with IIS (Internet Information Services) configuration and management
• Solid understanding of Active Directory, Group Policy, Azure AD/Entra ID, and Windows networking fundamentals
• Hands‑on experience maintaining and troubleshooting end‑user computers, laptops, and peripherals
• Experience with PowerShell scripting for automation and administration
• Familiarity with database servers and basic database administration
• Understanding of client‑server and multi‑tier application architectures (database server, application server, presentation client)
• Experience with backup/DR tools and patch management systems
• Strong troubleshooting and problem‑solving skills under pressure
• Comfortable administering a range of third‑party vendor platforms beyond Microsoft 365, including account, licensing, and permissions management

Preferred Qualifications

• Microsoft certifications (MCSA, MCSE, Microsoft 365 Certified: Administrator Expert, or equivalent Azure certifications)
• Experience with legacy platform migrations or modernization of proprietary application platforms
• Familiarity with hybrid or cloud environments
• Experience with endpoint management tools (Microsoft Intune, SCCM)
• Experience supporting proprietary or niche enterprise platforms (e.g., object‑oriented development platforms with native database integration)