IT Operations Lead: Service Delivery & Improvements

New Zealand Red Cross; Wellington; Hybrid; NZD 101.000 - 123.000; Vollzeit

Benefits dieser Stelle

Five weeks annual leave

KiwiSaver employer contribution

Flexible working arrangements

Zusammenfassung

New Zealand Red Cross is seeking an IT Operations Lead to elevate service delivery and support across our people. You will oversee and manage service delivery for projects, collaborating with stakeholders to understand needs and drive solutions.

Lead continuous process improvements to ensure timely, effective outcomes in a flexible working environment. With a total remuneration package of NZD 111,757, plus KiwiSaver, you’ll join a values-driven team dedicated to humanitarian impact and

Qualifikationen

• 3+ years of experience in service delivery or similar roles.
• Excellent interpersonal and communication skills; stakeholder engagement.

Aufgaben

• Oversee and manage service delivery for various projects and operations.
• Collaborate with stakeholders to understand needs and drive solutions.
• Lead continuous process improvements to optimize service delivery.

Kenntnisse

Service delivery

People leadership

Agile/ITIL

Jobbeschreibung

New Zealand Red Cross is seeking an IT Operations Lead to elevate service delivery and support across our people. You will oversee and manage service delivery for projects, collaborating with stakeholders to understand needs and drive solutions.

Lead continuous process improvements to ensure timely, effective outcomes in a flexible working environment. With a total remuneration package of NZD 111,757, plus KiwiSaver, you’ll join a values-driven team dedicated to humanitarian impact and