Inventory Coordinator

Stanley Black & Decker NZ Limited; Howick; On-site; NZD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Discounted products

Great benefits

Job summary

Stanley Black & Decker NZ Limited is seeking an Inventory Coordinator in Auckland. You will support distribution Centre operations, investigate customer claims in Salesforce, and maintain accurate records and reports.

You’ll also assist cycle counting, prepare training materials, and answer internal inquiries with a focus on stock integrity and continuous improvement. The role emphasizes attention to detail, root cause analysis, autonomous work style, and strong Excel reporting capabilities in a

Qualifications

• Strong attention to detail with accuracy focus.
• Experience in root cause analysis and resolving issues.
• Solid administration and reporting skills with Excel.
• Professional written and verbal communication for internal stakeholders.
• Ability to work autonomously and handle confidential information.

Responsibilities

• Review and investigate all customer claims in Salesforce.
• Update and maintain claims spreadsheets and reports accurately.
• Support cycle counting workload as required.
• Create and deliver training on product updates and processes.
• Provide timely responses to internal stakeholders.
• Investigate stock discrepancies and orphan/missing stock.
• Perform stock investigations with stakeholders including NOSIL.
• Identify root causes and prevent recurrence; drive process improvements.

Skills

Attention to detail

Root cause analysis

Excel reporting

Stakeholder communication

Autonomy

Confidential information handling

Tools

Salesforce

NOSIL

Job description

Position Title and Location

Inventory Coordinator

Location: East Tamaki, Auckland, New Zealand

Work Arrangement: Onsite

Employment: Permanent

Job Overview

Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job

As an Inventory Coordinator, you’ll be part of our Distribution Centre Operations team. You’ll get to:

• Review and investigate all customer claims entered in the Salesforce portal.
• Update and maintain claims spreadsheets, reports, and related records with a high level of accuracy.
• Support the workload of the cycle counting team as required.
• Create and deliver training materials for key product and process updates.
• Provide timely responses to operational queries from internal stakeholders.
• Investigate orphan stock, missing stock, and other stock discrepancies.
• Conduct stock investigations in partnership with relevant stakeholders, including NOSIL.
• Identify root causes of customer claims and partner with stakeholders to prevent recurrence.
• Continually review policies and processes to drive proactive improvements in order accuracy and quality performance.

About You

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. Wouldn’t it be great if you could do your job and do a world of good? You also have:

• Strong attention to detail, with a focus on accuracy and thoroughness.
• Experience in root cause analysis, investigation, and resolution of operational issues.
• Strong administration and reporting skills, including confidence working with Excel.
• Professional written and verbal communication skills, with the ability to build effective working relationships.
• The ability to work autonomously, manage confidential information, and adapt in a fast-changing environment.

The Details

You’ll receive a great benefits plan, including salary, health insurance and discounted products. And More We want our company to be a place you’ll want to be and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

Global Benefits & Perks

You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

Career Opportunity

• Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
• Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the‑art learning resources, including our Lean Academy and online university (where you can get certificates and specialisations from renowned colleges and universities).
• Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
• Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state‑of‑the‑art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn’t stopped us from evolving into a vibrant, diverse, global growth company.

Company Culture

We Don’t Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech‑driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.