Internal Sales

Genuine Parts Company; Cromwell Community; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Market aligned remuneration

Annual salary reviews

Uniforms provided

Parental-leave top-up

Wellbeing support

Job summary

Genuine Parts Company is hiring an Internal Sales Representative in Cromwell, NZ. You will be a key contact for customers, handling enquiries and orders while building long-term relationships. This hands-on role combines internal sales, customer service, branch support and occasional warehouse duties.

You will work with the Branch Manager and sales team to meet customer requirements on time. Ideal candidates have experience in customer service or internal sales, strong communication, time

Qualifications

• Experience in customer service, internal sales or a similar role.
• Strong written and verbal communication skills.
• A positive, reliable and proactive approach to work.
• Strong time-management, problem-solving and prioritisation skills.
• Ability to work independently as well as collaboratively within a team.
• Confidence using Microsoft Office and CRM systems.
• Demonstrated commitment to workplace health and safety.
• Ability to assist with occasional manual handling, including lifting to 5kg.

Responsibilities

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing customer’s enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing customer orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in developing and implementing showroom promotional activity to drive counter sales.

Skills

Customer service

Internal sales

Communication

Time management

Problem solving

Prioritisation

Teamwork

Independence

Tools

CRM systems

Microsoft Office

Job description

Hands-on sales & customer service role. Ideal for curious & mechanically minded people.

• Interesting and meaningful work across NZ industries.
• Career development & progression opportunities – great success stories!
• Market aligned remuneration and incentive opportunities!

Why is this an amazing opportunity for you!

Motion is a business operating across the Asia Pacific region including New Zealand, Australia, Indonesia and Singapore who provide a range of industrial products & engineering services to industry to keep the world moving!

We are in growth mode with a clear 2027 growth strategy to expand our reach into industry across the region. Motion is investing in the Capability & Development of our people to enable the delivery of this growth strategy, meaning plenty of opportunity to work and develop your skills and knowledge.

About the role

As an Internal Sales Representative, you will be a key point of contact for our customers, managing enquiries and orders while building strong, long-term relationships.

This is a varied, hands‑on role that combines internal sales, customer service, branch support and occasional warehouse duties. You will work closely with the Branch Manager, sales team and wider Motion network to ensure customer requirements are met accurately and on time.

What kind of work may be involved?

• Providing product support to a diverse customer base.
• Front counter customer service, answering and processing customer’s enquiries & orders via phone, email, and counter sales.
• Some warehouse duties - picking & packing customer orders, local deliveries when required.
• Developing customer relationships to ensure the Branch is the supplier of choice.
• Assisting in developing and implementing showroom promotional activity to drive counter sales.

Ideal skills & experience:

• Experience in customer service, internal sales or a similar role.
• Strong written and verbal communication skills.
• A positive, reliable and proactive approach to work.
• Strong time-management, problem-solving and prioritisation skills.
• Ability to work independently as well as collaboratively within a team.
• Confidence using Microsoft Office and CRM systems.
• A demonstrated commitment to workplace health and safety.
• Ability to assist with occasional manual handling, including lifting to 5kg.

What We Offer:** **

We offer more than just a job — we offer a long-term career.

• Market alignedremunerationwith annual salary reviews: Your salary grows with your skills and performance.
• Career progression: Build a long-term career with clear development pathways, supported by free webinars, training events and learning courses.
• Comprehensive benefits: Incentive,Motion-provided uniforms, parental-leave top-upsupportand confidential wellbeing support through our Employee Assistance Program.
• Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.
• Give back to your community: Access one paidGood to Givevolunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more.
• Recognition that matters: Celebrate your contribution through peer recognition, service-milestoneawardsand our employee referral program.

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal-opportunity employer. To be eligible to apply for this position you must be a New Zealand Citizen or have relevant work Visa requirements.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.