Infrastructure Engineer — Flexible IT Ops & Growth

Foodstuffs North Island Limited; Auckland; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Free parking

On-site café

Store discount (5% at retail stores)

Flexible working options

Birthday day off

Learning & development courses

Vaccinations

Tribes (social groups)

Job summary

Foodstuffs North Island Limited is seeking an Infrastructure Engineer to join our IT Operations team, keeping 2000+ servers running and aligned with business needs. You will work with Citrix, VMware, AD, Exchange, and security tooling in a fast-paced environment.

You will join a collaborative team, focus on proactive maintenance, and contribute to infrastructure strategy and improvements while growing your expertise and delivering reliable services across the organization.

Qualifications

• 1–3 years of experience in IT Infrastructure or a similar technical support role.
• Strong knowledge of enterprise technologies including Citrix, VMware, Enterprise Storage, Group Policy, Active Directory, Exchange, Antivirus, Skype, Proxy, Email Security, Commvault, Acronis, SCCM, and monitoring tools.
• Proactive problem solving and willingness to drive continuous improvement initiatives.
• Solid understanding of infrastructure and network architecture principles.
• Ability to adapt to changing priorities and manage competing demands.
• Strong communication with both technical and non-technical stakeholders.
• Experience with PowerShell scripting and Microsoft Intune would be highly advantageous.

Responsibilities

• Act as the first point of contact for IT Infrastructure support, delivering exceptional customer service and technical expertise.
• Administer, support, and maintain enterprise infrastructure platforms (Citrix, VMware, AD, Exchange, endpoint security, proxy, email security, Commvault, SCCM, Acronis).
• Manage and prioritise the infrastructure support queue, ensuring incidents and service requests meet SLA/KPI targets.
• Investigate, troubleshoot, and resolve infrastructure incidents and service requests in a timely manner.
• Escalate major incidents to minimise business impact.
• Contribute to end-to-end infrastructure processes, reporting, capacity planning, and continuous service improvements.
• Provision, install, configure, operate, monitor, and maintain infrastructure hardware/software.
• Collaborate with internal teams, vendors, and stakeholders to deliver secure, reliable services.
• Maintain accurate technical documentation and knowledge resources.

Skills

Citrix

VMware

Active Directory

Exchange

Endpoint security

SCCM

Acronis

Commvault

PowerShell

Microsoft Intune

Tools

PowerShell

Microsoft Intune

Job description

Foodstuffs North Island Limited is seeking an Infrastructure Engineer to join our IT Operations team, keeping 2000+ servers running and aligned with business needs. You will work with Citrix, VMware, AD, Exchange, and security tooling in a fast-paced environment.

You will join a collaborative team, focus on proactive maintenance, and contribute to infrastructure strategy and improvements while growing your expertise and delivering reliable services across the organization.