Infrastructure Engineer

Engage Recruitment Support; Hastings; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary package

Variety across rollout projects

Job summary

Engage Recruitment Support in Hawke’s Bay is seeking two Infrastructure Engineers to join its internal IT Operations team for a 12‑month fixed term. You’ll work on network rollouts, SD‑WAN activity, and server/storage projects, reporting to senior engineers and a project manager with clear change processes.

Roles vary from intermediate to senior, offering hands-on delivery, BAU support, and problem solving in a live production environment. Strong collaboration and documentation are essential.

Qualifications

• Practical experience across infrastructure, networking or server support.
• Exposure to switches, WAN, Wi‑Fi, firewalls or VLANs.
• Experience with Windows Server or server and storage environments.
• Confidence working within a live production environment.
• Ability to pick up assigned work and see it through without close supervision.
• Good judgement about when to troubleshoot independently and when to escalate.
• Clear communication and reliable documentation habits.
• Willingness to contribute across project work and BAU support.

Responsibilities

• Supporting network, switch, and SD-WAN rollout activity.
• Assisting with infrastructure refresh and implementation work.
• Supporting server and storage environments.
• Troubleshooting network, server, and infrastructure issues.
• Completing BAU support, tickets, and follow-up work.
• Working from agreed instructions, change plans, and runbooks.
• Testing and validating completed work.
• Documenting changes, outcomes, and handover information.
• Communicating progress, risks, and blockers clearly.
• Escalating higher-risk or complex issues to senior engineers.

Skills

Infrastructure experience

Networking

Server support

Storage environments

BAU support

Documentation

Clear communication

SD-WAN rollout experience

Tools

Windows Server

VMware

IT operations tooling

Job description

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Engage Recruitment Support – Hastings, North Island

We’re working with an established Hawke’s Bay organisation looking for two Infrastructure Engineers to join its internal IT Operations team for a 12 month fixed term period.

The organisation has a substantial programme of technical work to deliver over the coming year, including network rollouts, switch and SD-WAN activity, infrastructure refreshes, and server and storage work.

These are practical, hands-on roles for people who enjoy solving problems, completing work properly, and keeping projects moving. You’ll work under the direction of experienced senior engineers and a project manager, with clear priorities, technical oversight, and agreed change processes.

The opportunities sit at two different levels. One is suited to an intermediate to senior engineer with stronger infrastructure and project delivery experience. The other would suit a solid intermediate engineer who can support rollout activity, operational work, and issue resolution.

Depending on your experience, your work may include:

• Supporting network, switch, and SD-WAN rollout activity
• Assisting with infrastructure refresh and implementation work
• Supporting server and storage environments
• Troubleshooting network, server, and infrastructure issues
• Completing BAU support, tickets, and follow-up work
• Working from agreed instructions, change plans, and runbooks
• Testing and validating completed work
• Documenting changes, outcomes, and handover information
• Communicating progress, risks, and blockers clearly
• Escalating higher-risk or complex issues to senior engineers

About the roles

We’re working with an established Hawke’s Bay organisation looking for two Infrastructure Engineers to join its internal IT Operations team for a 12 month fixed term period.

The organisation has a substantial programme of technical work to deliver over the coming year, including network rollouts, switch and SD-WAN activity, infrastructure refreshes, and server and storage work.

These are practical, hands-on roles for people who enjoy solving problems, completing work properly, and keeping projects moving. You’ll work under the direction of experienced senior engineers and a project manager, with clear priorities, technical oversight, and agreed change processes.

The opportunities sit at two different levels. One is suited to an intermediate to senior engineer with stronger infrastructure and project delivery experience. The other would suit a solid intermediate engineer who can support rollout activity, operational work, and issue resolution.

Depending on your experience, your work may include:

• Supporting network, switch, and SD-WAN rollout activity
• Assisting with infrastructure refresh and implementation work
• Supporting server and storage environments
• Troubleshooting network, server, and infrastructure issues
• Completing BAU support, tickets, and follow-up work
• Working from agreed instructions, change plans, and runbooks
• Testing and validating completed work
• Documenting changes, outcomes, and handover information
• Communicating progress, risks, and blockers clearly
• Escalating higher-risk or complex issues to senior engineers

What we’re looking for

• Practical experience across infrastructure, networking or server support
• Exposure to switches, WAN, Wi‑Fi, firewalls or VLANs
• Experience with Windows Server or server and storage environments
• Confidence working within a live production environment
• Ability to pick up assigned work and see it through without close supervision
• Good judgement about when to troubleshoot independently and when to escalade
• Clear communication and reliable documentation habits
• Willingness to contribute across both project work and BAU support
• SD-WAN or WAN rollout experience would be useful

These roles are for capable engineers who enjoy practical delivery and can work productively within an established technical team.

What’s on offer?

• Competitive salary package
• Variety across rollout projects and operational support
• Clear technical direction from experienced senior engineers
• Exposure across networking, servers, storage, and infrastructure refresh activity
• The opportunity to join at a time when there is plenty of work to deliver

Ready to get stuck in?

If you’re a practical Infrastructure Engineer who enjoys solving technical problems, delivering work to a good standard, and being part of a capable team, we’d like to hear from you.

Please note applications close on Monday, 17th of August.