Financial Transaction Service Manager

Hutt City Council; Lower Hutt; On-site; NZD 180,000 - 260,000; Full time

Job summary

Hutt City Council is seeking an experienced leader to head Financial Transaction Services, reporting to the Group Chief Financial Officer. You will guide teams through change, deliver reliable services, and provide strategic financial advice to support sound decision making.

You will set direction for financial transaction activities, oversee policy development, lead rates modelling, coach team leaders, ensure strong financial controls, and drive system improvements, including interim water

Qualifications

• Experience leading financial or transactional services across teams and staff.
• Ability to develop clear policy options with financial, operational and customer impacts.
• Knowledge of local government rating practice and billing operations.

Responsibilities

• Set the direction and priorities for Financial Transaction Services, aligned with Council’s financial strategy and service needs.
• Oversee policy development and review, drawing on input from relevant teams and specialists to provide clear advice on options and their financial, operational and customer impacts.
• Hold overall responsibility for rates modelling and analysis, working with relevant teams and specialists to support rating decisions and Council’s planning processes.
• Coach and develop team leaders, build capability and support collaboration across the function.
• Maintain effective financial controls, compliance and service performance.
• Ensure improvements to systems and processes, including interim water billing services delivered on behalf of Tiaki Wai.

Skills

Financial leadership

Strategic planning

Policy development

Team leadership

Financial controls

Rates modelling

Job description

This is a fantastic opportunity to make a meaningful impact across Hutt City Council, by leading financial transaction services, developing capable teams and providing advice that supports sound financial decisions.

About the role

You’ll provide strategic and operational leadership across Council’s financial transaction services. Reporting to the Group Chief Financial Officer, you’ll lead through team leaders and specialist staff to deliver reliable services and respond to changing organisational needs.

In this role you will:

• Set the direction and priorities for Financial Transaction Services, aligned with Council’s financial strategy and service needs
• Oversee policy development and review, drawing on input from relevant teams and specialists to provide clear advice on options and their financial, operational and customer impacts.
• Hold overall responsibility for rates modelling and analysis, working with relevant teams and specialists to support rating decisions and Council’s planning processes.
• Coach and develop team leaders, build capability and support collaboration across the function
• Maintain effective financial controls, compliance and service performance
• Ensure improvements to systems and processes, including interim water billing services delivered on behalf of Tiaki Wai.

About you

You’re an experienced leader who combines sound financial judgement with a practical approach to service delivery. You’re comfortable setting direction, working through complex issues and helping teams turn plans into action. You’ll bring experience leading financial or transactional services, including through team leaders or other people leaders. You’ll have a strong understanding of financial controls, revenue and billing operations, and legislative requirements, alongside experience developing policy and leading service or system improvements. You’ll also bring experience developing or overseeing financial models and explaining options and impacts clearly. Knowledge of local government rating practise is essential. You’re approachable, clear in your expectations and confident building relationships across teams. You’ll support people to develop their skills and work together to meet changing service needs.

Job Description

About us

At Hutt City Council our vision is to build a connected, resilient and inclusive city where all our people thrive.

Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi.

Our people are ‘proud to be part of it’ — working here is truly rewarding knowing together we’re making a genuine difference to Te Awakairangi ki Tai Lower Hutt and its people, both now and into the future.

Tūhono mai. Come join us!

Applications close 20 October 2026.

Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi.

At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive.

He aha te mea nui o te ao? He tangata, he tangata, he tangata.

What is the most important thing in the world? It is the people, it is the people, it is the people.

Working here is truly rewarding, knowing across all our roles, we're making a genuine difference to Te Awa Kairangi ki Tai Lower Hutt.

We're a team of leaders, planners, connectors and creators designing our future alongside our communities.

Tūhono mai. Come join us!