In-Store Customer Service Pro — Training & Growth

The Warehouse Group; Dunedin; On-site; NZD 29,000 - 41,000; Full time

Benefits offered by this job

Continuous training

Career progression

Incentive earnings

Discount card

Job summary

Noel Leeming in Dunedin is seeking a Customer Service Representative to deliver expert service and create memorable customer experiences in-store. You will handle hire purchase contracts, sales enquiries, credit applications and cash sales, while maintaining product knowledge and a friendly, helpful demeanor.

Hours are Monday to Thursday 8:00am - 5:45pm and Sunday 9:30am - 5:15pm, with opportunities for training, career progression, and incentive earnings within The Warehouse Group.

Qualifications

• Ideally you will have experience in retail, hospitality or a customer facing role.
• Ability to undertake heavy lifting, climb ladders, and be on your feet for long periods.

Responsibilities

• Create a memorable in-store customer experience by offering expert service and addressing enquiries including hire purchase contracts, sales enquiries, credit applications and cash sales.
• Proactively resolve customer issues to meet expectations.

Skills

Customer service

Phone etiquette

Written & verbal communication

Job description

Noel Leeming in Dunedin is seeking a Customer Service Representative to deliver expert service and create memorable customer experiences in-store. You will handle hire purchase contracts, sales enquiries, credit applications and cash sales, while maintaining product knowledge and a friendly, helpful demeanor.

Hours are Monday to Thursday 8:00am - 5:45pm and Sunday 9:30am - 5:15pm, with opportunities for training, career progression, and incentive earnings within The Warehouse Group.