Hybrid PMO Coordinator & Governance Specialist

System C; Wellington; Hybrid; NZD 65,000 - 90,000; Full time

Job summary

System C is seeking a Project Support Officer to join our Professional Services team, supporting customer programmes across Australia and New Zealand. You will be at the heart of the PMO, delivering governance, reporting and controls to help delivery teams make informed decisions.

With 3+ years in a similar role, you will bring strong planning, communication and analytical abilities, plus familiarity with Power BI, Jira, Microsoft Project and PSA.

Qualifications

• At least three years' experience in a Project Support Officer, PMO Analyst or similar governance role.
• Experience supporting complex, customer-facing projects.
• Strong planning, coordination, reporting and analytical skills.

Responsibilities

• Coordinate governance activities, meetings, actions and decisions.
• Produce accurate project and portfolio reports, KPIs, dashboards and management information.
• Maintain project plans, documentation and RAID logs.
• Monitor budgets, forecasts, milestones and purchase orders, escalating variances when appropriate.
• Support portfolio resource planning, mobilisation and project onboarding.
• Coordinate customer feedback and satisfaction surveys.
• Manage project closure activities and associated governance requirements.
• Support benefits tracking and reporting.
• Facilitate lessons learned and analyse trends to identify improvements.
• Conduct project and programme audits against agreed standards.
• Maintain PMO templates, procedures and project delivery artefacts.
• Identify opportunities to improve controls, reporting and ways of working.

Skills

Governance

Reporting

Planning

Stakeholder management

Analytical skills

Communication

Problem solving

Tools

Power BI

Jira

Microsoft Project

PSA

Job description

System C is seeking a Project Support Officer to join our Professional Services team, supporting customer programmes across Australia and New Zealand. You will be at the heart of the PMO, delivering governance, reporting and controls to help delivery teams make informed decisions.

With 3+ years in a similar role, you will bring strong planning, communication and analytical abilities, plus familiarity with Power BI, Jira, Microsoft Project and PSA.