HRIS and Payroll Advisor

New Zealand Customs Service; Auckland; Hybrid; NZD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Discounted health insurance

On-site gym

Job summary

New Zealand Customs Service in Auckland seeks an experienced HRIS and Payroll Advisor to deliver accurate payroll services across a diverse organisation. The role is based in Auckland, Wellington or Christchurch with flexible home-working up to two days per week and three service leave days.

You will manage end-to-end payroll processing, maintain payroll data, and ensure timesheets are processed on time while collaborating with managers to provide reliable payroll advice and support.

Qualifications

• 2+ years’ experience of computerised payroll processing (PayGlobal preferred).
• Experience advising on HRIS and supporting managers.
• Knowledge of Holidays Act, Income Tax Act and ACC.
• Ability to build and maintain relationships with stakeholders and managers.
• Strong organisational skills with attention to detail.
• Good problem-solving and communication skills.
• Intermediate level experience with Excel and Word.

Responsibilities

• Manage end-to-end payroll processing.
• Maintain payroll data and ensure timesheets are processed accurately and on time.
• Work in a complex rostered environment providing payroll advice and high-quality service.
• Provide HRIS advice and support to managers.
• Support flexible working arrangements where possible.

Skills

HRIS expertise

Payroll processing

PayGlobal experience

Stakeholder management

Excel

Word

Legislation awareness

Tools

PayGlobal

Excel

Word

Job description

• Looking for your next challenge to provide excellent HRIS and payroll services in a diverse organisation.
• Join a friendly and supportive team environment!
• The ability to work from home up to two days per week + 3 extra Customs' service leave days
  

Bring your HRIS and payroll expertise to a role where your work will make a real difference. We’re looking for an experienced HRIS and payroll professional to join our team as HRIS and Payroll Advisor. If you enjoy working in a complex environment, solving problems and supporting people through quality payroll services, we’d love to hear from you. This is a permanent, full-time role based at one of our Customhouse locations in Auckland, Wellington or Christchurch.

About This Role…

In this role, you’ll report to the Team Leader HRIS Payroll and Reporting and play an important part in delivering accurate, timely and reliable payroll services across Customs. You’ll manage end-to-end payroll processing, maintain payroll data, and ensure timesheets are processed accurately and on time. Working in a complex rostered environment, you’ll be part of a supportive team that takes pride in providing trusted payroll advice and high-quality service to the business.

To be successful as HRIS and Payroll Advisor, we’d expect you to have…

• 2+ years’ experience of computerised payroll processing (preferably PayGlobal) and knowledge of best practice payroll processes and operations.
• Experience in providing HRIS advice and support to managers, and an awareness of how their role contributes to an organisation achieving its outcomes.
• Ability to apply relevant legislation and organisational policy e.g Holidays Act, Income Tax Act, and ACC.
• Ability to build and maintain effective internal and external relationships with key stakeholders and managers.
• Good organisational skills with strong attention to detail.
• Strong problem-solving skills including the ability to identify problems, mitigate risks and implement innovative solutions.
• Sound interpersonal and communication skills.
• Intermediate level experience with Excel and Word.

Working at Customs…

We aim to create a great place to work, where our people have a sense of belonging and the capability and desire to meet our future challenges. We are an organisation that is clear about our mission, and this is underpinned by Te Pou Tokomanawa (the Foundations) and our Whanonga Pono (Values). Our work really matters to the safety and success of New Zealand.

As an employer, NZ Customs is committed to providing an enjoyable and challenging work environment with a focus on personal development.

We care about well-being, personal growth, and job satisfaction, which is supported through:

• offering on-the-job training and career development.
• understand that everyone has a voice and every voice counts.
• fostering inclusive and supportive team environment with vibrant social and cultural groups.
• supporting flexible working - talk to us about how we can help you achieve your flexible working goals, within our operational requirements.
• care about people’s wellbeing.
• providing discounted health insurance, and free on-site gyms (in some locations).
• Three days of service holidays, in addition to four weeks of annual leave.

To work for Customs, you must be able to meet the following requirements:

• Be a New Zealand Citizen or New Zealand Permanent Resident
• Residing in New Zealand at the time of application
• Have resided continuously in New Zealand for the last five years. Any exceptions to this will need to be discussed with recruitment to assess whether you will still be eligible to meet the Organisation's Security Clearance application criteria).

Applications close at 11pm, Tuesday 6 October 2026.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. We also offer flexible working arrangements.