HR Support

ACC New Zealand; Auckland; On-site; NZD 62,000 - 67,000; Full time

Benefits offered by this job

9% superannuation

Job summary

ACC New Zealand is seeking an HR Support for a fixed-term position until 31 December 2026, based in Newmarket, Auckland or Wellington. You will deliver payroll administration, HR administration, and reporting in a fast-paced environment, while ensuring accurate employee data and strong customer service.

You will collaborate with payroll and People & Culture teams, contribute to positive employee experiences, and support service delivery across ACC while upholding NZ work rights requirements.

Qualifications

• Experience providing administrative support within HR, payroll, or similar environment.
• Strong attention to detail and accurate records.
• Ability to manage multiple priorities with pace and quality.
• Excellent organisational skills and data reporting ability.
• Strong written and verbal communication; professional approach.
• Collaborative mindset across teams and stakeholders.
• Problem-solving and proactive continuous improvement.
• Empathy and a genuine desire to support people.

Responsibilities

• Provide high-quality payroll administration and HR administration support.
• Assist with reporting and triage across People & Culture teams.
• Maintain accurate people information and documentation.
• Support efficient HR service delivery and employee experiences.
• Collaborate with Payroll and People & Culture teams.

Skills

HR admin

Payroll administration

Data reporting

Customer-focused

Organisational skills

Job description

Fixed Term until 31 December 2026 | Newmarket, Auckland or Wellington location

About us | Mŋ mātou

ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do at www.acc.co.nz.

About the role | Mŋ te tūraŋnga mahi

As an HR Support, you will play an important role in enabling the delivery of professional People & Culture services across ACC. Working closely with payroll and wider People & Culture teams, you will provide high-quality payroll administration, HR administration, reporting, triage and general administrative support in a varied and fast-paced environment. You will help maintain accurate people information, support efficient HR service delivery, contribute to positive employee experiences and help ACC continue supporting New Zealanders while contributing to keeping Kiwis safe at work, at home, and everywhere in between.

The appointing salary for this role is $61,766 to $67,442 based on experience. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance.

About you | Mŋu

• Experience providing administrative support within HR, payroll, customer service or a similar support environment.
• Strong attention to detail and a commitment to maintaining accurate records and documentation.
• The ability to manage multiple priorities and deliver work with pace while maintaining quality.
• Excellent organisational skills and confidence working with systems, data and reporting.
• Strong written and verbal communication skills with a professional and customer-focused approach.
• A collaborative mindset, with the ability to build positive relationships across teams and stakeholders.
• Sound problem-solving skills and the ability to identify issues, consider user needs and contribute to positive outcomes.
• A proactive approach to continuous improvement and enhancing service delivery.
• Empathy, professionalism and a genuine desire to support people and create a great employee experience.
• You must hold New Zealand work rights at the time of application.

Working at ACC | Mŋ ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It’s important to us that people are free to be themselves at work. Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.