Housing Services Administrator

Cultivate – SEEK Medium Agency of the Year 2023 & 2024; Ōrākei; On-site; NZD 34,000 - 49,000; Full time

Benefits offered by this job

Free onsite parking

Close to public transport

Job summary

Cultivate – SEEK Medium Agency of the Year 2023 & 2024 is seeking an organised tenancy administration assistant to support property teams in Auckland. This temporary role offers $30 per hour plus 8% holiday pay, with ASAP start and an Ellerslie location.

You’ll handle enquiries, coordinate viewings, process paperwork, and assist with maintenance requests, with potential to extend beyond the initial 3 months.

Qualifications

• Previous experience in an office administration or coordination role.
• A full NZ driver licence; you’ll drive company vehicles.
• New Zealand or Australian citizenship, or New Zealand residency.
• Strong awareness of Māori culture, te reo Māori and tikanga Māori.
• A clear New Zealand MOJ check (completed closer to selection stage).

Responsibilities

• The enquiry: act as first point of contact, provide information and listen.
• The viewing: coordinate appointments, organise details and communicate locations.
• The paperwork: process tenancy documents, keep records accurate, update systems.
• The maintenance request: log issues and coordinate with tenancy managers to resolve.
• Out and about: travel around Auckland for errands, pickups, and drop-offs.

Job description

$30 per hour + 8% holiday pay | ASAP start

• $30 per hour + 8% holiday pay | ASAP start
• Ellerslie Location | Free onsite parking, close to public transport
• Temp opportunity with potential to extend past the first 3 months

• $30 per hour + 8% holiday pay | ASAP start
• Ellerslie Location | Free onsite parking, close to public transport
• Temp opportunity with potential to extend past the first 3 months

Behind every smooth-running tenancy is someone keeping all the details on track. That’s where you come in. From handling enquiries and coordinating viewings to processing paperwork, you’ll keep things moving behind the scenes.

No two days are quite the same. You may be involved in any of these stages:

• The enquiry: Someone is looking for a place to call home, or a current tenant has a question. You’re often their first point of contact, giving them helpful information and making sure they feel heard.
• The viewing: You coordinate appointments, organise the details and make sure everyone knows where they need to be.
• The paperwork: You process tenancy documents, keep records accurate and update internal systems, so information stays organised.
• The maintenance request: A tenant reports an issue. You log it and work with the tenancy managers to get it sorted.
• Out and about: You swap the desk for the driver’s seat to travel to sites around Auckland for errands, pick ups, and drop offs.

Who you’ll be doing it for:

A well established organisation with deep roots in the community. They work alongside individuals and whānau through mental health and housing services, guided by values of manaakitanga, rangatiratanga and whakawhanaungatanga: care for people, leadership, and strong relationships.

Must haves:

• Previous experience in an office administration or coordination role
• A full NZdriver licence, as you’ll be driving company vehicles.
• New Zealand or Australian citizenship, or New Zealand residency.
• Strong awareness of Māori culture, te reo Māori and tikanga Māori.
• A clear New Zealand MOJ check (completed closer to selection stage)

We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.