Food & Beverage Attendant

Hilton Hotels & Resorts; Taupo; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Team member discount

Global Hilton room rates

Uniform provided with dry cleaning

Learning & development opportunities

Job summary

Hilton Lake Taupō, located on the scenic shores of Lake Taupō, seeks a Food & Beverage Attendant to greet guests, assist service staff, and ensure an exceptional dining experience. You’ll work across reception, service support, and guest interactions in a premium hotel setting.

The role requires a high school diploma (hospitality training a plus) and proven hotel experience, with cocktail, barista, or beverage service skills. English fluency is essential; flexibility across shifts is expected.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Proven experience in a similar hotel role.
• Experience in cocktails, barista-style coffee, and beverage service.
• Excellent communication, grooming, and guest-focused approach.
• Fluent in English; additional languages are advantageous.

Responsibilities

• Guest reception: greet guests warmly, manage reservations, and seating.
• Service support: assist staff with setup, clearing, and cleanliness.
• Guest experience: provide attentive service and handle inquiries.
• Coordination: liaise with kitchen and service teams for timely orders.
• Presentation: maintain high grooming and outlet standards per brand.
• Safety & hygiene: follow safety and hygiene protocols.

Skills

Guest service

Communication

Hospitality experience

English fluency

Education

High school diploma or equivalent

Hospitality training

Tools

Cocktail making

Barista-style coffee

Beverage service

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Hilton Hotels & Resorts – Taupo, North Island

Set above the stunning Lake Taupō with panoramic views of the volcanic mountains, Hilton Lake Taupō combines historic charm with modern sophistication.

Featuring 113 beautifully appointed rooms and apartments, the hotel offers thermally heated outdoor pools, tennis courts, a fitness centre, and the acclaimed Bistro Lago restaurant.

As a premier venue for conferences, events, and weddings, Hilton Lake Taupō provides elegant spaces, tailored service, and world-class amenities to create unforgettable experiences.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a Food & Beverage Attendant, you’re not just making guests feel at home – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.

Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.

Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.

Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.

Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.

Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

High school diploma or equivalent; hospitality training is a plus

Proven experience in a similar role in a hotel

Proven experience in making cocktails, preparing barista-style coffee, and serving a variety of beverages.

Excellent communication, grooming, and interpersonal skills

Fluent in English; additional languages are an advantage

Friendly, professional, and guest-focused

Able to work flexible shifts

What Is in It for You?

Team member only discount global Hilton room rates – Go Hilton Travel Program

Discounts of up to 25-50% on products and services in participating Hilton outlet

Learning & Development opportunities including online resources on Hilton University and LinkedIn

Thrive at Hilton supports our team's well-being and performance

Uniform provided with full dry cleaning

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands,and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore ourCareers Blogto see why we’re more than a great place to stay—we’re a great place to work.