Housekeeping Attendant

Colonial Group; Christchurch; On-site; NZD 28,000 - 34,000; Full time

Job summary

Colonial Group is seeking a Housekeeping Attendant to maintain pristine guest rooms and support a welcoming guest experience. You will clean and restock rooms, assist guests with basic needs, and collaborate with team members to uphold high cleanliness standards.

The role requires physical stamina and the ability to work across shifts, including weekends and public holidays. A positive, customer-oriented attitude will help you thrive in our hospitality-focused environment.

Qualifications

• Dependable, detail-oriented housekeeping experience preferred.
• Friendly and welcoming communication with guests and staff.
• Strong time management and efficient work habits.
• Ability to perform physically demanding tasks and navigate stairs.
• Collaborative mindset to work with colleagues from diverse backgrounds.
• Willingness to work varied shifts, including weekends and public holidays.

Responsibilities

• Thoroughly clean all guest rooms, including changing linens, bathrooms, and surfaces to create a strong first impression.
• Follow established guidelines to meet company cleanliness standards.
• Restock and organise housekeeping trolleys and supplies.
• Use cleaning materials safely and adhere to safety protocols.
• Respect guest privacy and ensure guest comfort.
• Report maintenance issues promptly to ensure a seamless experience.

Skills

Attention to detail

Friendly communication

Time management

Physical stamina

Team collaboration

Weekend/holiday availability

Job description

Purpose

As a Housekeeping Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays