Hospitality Operations & Guest Services Associate

The Rees Hotel Queenstown; Queenstown; On-site; NZD 38,000 - 39,000; Full time

Benefits offered by this job

Free parking on-site

Duty meals on shift

Free barista coffees on shift

Employee Assistance Programme

Wellbeing initiatives

Job summary

The Rees Hotel Queenstown is seeking passionate hospitality professionals to join our team. We welcome applicants with hospitality experience and a drive to develop their careers in a luxury hotel environment.

Roles are permanent, full-time, across multiple shifts including days, evenings and nights. Minimum 30 hours per week with up to 50 hours. Join us for a rewarding career with excellent guest experiences and career progression.

Qualifications

• Minimum of two years of hospitality experience.
• Full driver’s licence preferred; P endorsement beneficial.
• Excellent communication and interpersonal skills.
• Strong English language skills, written and verbal.
• High initiative with problem-solving ability and attention to detail.
• Flexibility to work mornings, evenings, nights, weekends and public holidays.

Responsibilities

• Ensure rooms and public areas are maintained to established standards.
• Provide service and preparations in food and beverage outlets for guests.
• Process shift charges and balance daily takings.
• Assist guests with baggage and check-in/check-out procedures.
• Operate guest shuttles and company vehicles.
• Maintain hygiene in food preparation and service areas.
• Assist maintenance with cleaning and project work across the hotel.

Skills

Communication

English fluency

Interpersonal skills

Initiative

Shift flexibility

Job description

The Rees Hotel Queenstown is seeking passionate hospitality professionals to join our team. We welcome applicants with hospitality experience and a drive to develop their careers in a luxury hotel environment.

Roles are permanent, full-time, across multiple shifts including days, evenings and nights. Minimum 30 hours per week with up to 50 hours. Join us for a rewarding career with excellent guest experiences and career progression.