Hospitality Coordinator - Enliven

Presbyterian Support Central; Auckland; Hybrid; NZD 42,000 - 62,000; Part time

Benefits offered by this job

Competitive pay

KiwiSaver contributions

Discounts with NZ brands

Health & wellbeing support

Supportive workplace

Diversity and inclusion

Job summary

Presbyterian Support Central (PSC) is seeking a part-time Hospitality Coordinator (32 hours per week) to lead hospitality teams across Enliven Homes. The role drives improvements, coordinates digital menu and kitchen management software, and ensures high-quality food services tailored to residents’ needs.

You will recruit, train and support staff, manage budgets, oversee food safety, and work closely with suppliers. Travel between Enliven Homes in the Lower and Central North Island is required.

Qualifications

• Hold a diploma or higher qualification in hospitality services.
• Knowledge of food safety, hygiene and quality assurance requirements.
• Experience coordinating hospitality teams across multiple sites.

Responsibilities

• Provide leadership across food, catering, laundry and cleaning services.
• Implement and utilise digital menu and kitchen management software.
• Monitor quality indicators and drive improvements across sites.
• Ensure compliance with food safety and risk management standards.
• Oversee procurement and relationships with suppliers, audits and reviews.
• Recruit and train Enliven hospitality team members and manage budgets.

Skills

Leadership

Communication

Tech-savvy

Flexible working

Education

Diploma or higher in Hospitality

Tools

Digital menu software

Kitchen management software

Food safety auditing tools

Job description

Hospitality Coordinator - 32 hours per week

When you join Presbyterian Support Central (PSC), you’re becoming part of something truly special. As a not-for-profit organisation everything we do is about supporting people at the most vulnerable times of their lives, whether that’s an older person needing care and connection, or a family working through tough times.

We have two well-known brands that lie at the heart of our mahi:

• Enliven: our positive ageing services that create age-friendly communities where older people have companionship, choice, fun, and purpose.
• Family Works: our social services supporting tamariki and whānau through counselling, social work, life-skills and parenting programmes and safety services.

Mō te tūranga - About the role

If you would like to experience a Hospitality role with a difference this may be for you - so please read on!

This is a newly created position responsible for specialist advice, leadership and coordination of our hospitality teams across our residential Enliven Homes.

The role will identify opportunities for improvement, and support consistent practices in relation to our hospitality services. In addition, the role will contribute to the development of our hospitality team's capability, and identify improvements of systems and processes. A key focus will be the implementation and ongoing coordination of our new digital menu and kitchen management software.

There will be responsibility for the recruitment, education and training of Enliven hospitality team members alongside effective management of budgets, operational food hygiene and safety management and the delivery of high quality food services that appropriately meet the complexity of our resident's needs.

The role will involve travel to our Enliven Homes across the Lower and Central North Island and may include occasional overnight stays.

Key responsibilities include:

• Providing leadership, guidance and subject matter expertise across food, catering and associated laundry and cleaning services.
• Effective implementation and utilisation of our digital menu and kitchen management software
• Identify and monitor quality and performance indicators that drive improvements
• Analyse trends, hazards and risks to ensure compliance with best practice operation models
• Review and continuously develop supporting policies, procedures and guidelines.
• Oversight of procurement and building of strong working relationships with suppliers
• Coordinating internal audits and quality reviews of our food services.

Making our Elders mealtimes, celebrations special through the delivery of high quality of hospitality services is an important role in our Enliven Homes!

We are looking for someone with strong experience in hospitality, ideally within residential aged care, healthcare, or similar environment. Working across multiple sites you will need to be able to build great working relationships, often remotely with a variety of internal and external stakeholders.

You will:

• Hold a diploma or higher qualification in hospitality services, hotel services or food services. Understand food safety, hygiene, infection prevention, auditing and quality assurance requirements.
• Be tech savvy and confident in the implementation, training and use of technology to aid digital menu planning
• Have great communication skills with the ability to turn legislation, standards and good practice into clear, practical procedures that teams can follow.
• Be committed to your on-going learning and development and be willing to undertake relevant training or qualifications with Enliven’s support.
• Hold a full driver’s license and have the ability to work flexibly at times

You will be energized by getting to know the teams at our Enliven Homes well and making mealtimes and hospitality moments become the talk of the day for our Elders!

At PSC, we believe our people are our greatest strength. When you join us, you’ll be part of a supportive team where your wellbeing, growth and contribution matter.

What you’ll enjoy:

• Competitive pay – a competitive pro-rata base salary plus KiwiSaver contributions
• Great discounts – enjoy discounts with major NZ brands and retailers
• Health and wellbeing support -Access to discounted healthcare cover and our free Employee Assistance Programme
• A supportive workplace – be part of our inclusive team where you can grow, learn and bring your whole self to work
• A place where everyone belongs – we value diversity and respect the unique role of Māori as Tangata Whenua

When you join PSC, you’re not just taking a job. You’re joining a team with a strong sense of purpose, where people care about people.