HMC Technician
BuildRight Construction AU
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Job summary
BuildRight Construction AU in New Zealand seeks a skilled ICT Technician to join a hybrid multi‑cloud team, contributing to reliable systems and improved digital health services.
The role offers exposure to hybrid cloud technologies, deployments, and national initiatives, with sponsorship available for qualified international candidates.
Qualifications
- Minimum 2 years’ experience in ICT Technician or Technology Technician roles.
- Strong analytical and problem‑solving abilities.
- Good communication skills with technical and non‑technical stakeholders.
- Organised and proactive approach to technical support and service delivery.
- Willingness to participate in on‑call support roster.
Responsibilities
- Deliver day‑to‑day technical support for hybrid and multi‑cloud environments.
- Investigate and resolve IT incidents, service requests and technical issues.
- Maintain reliability, availability and operational performance of technology services.
- Assist senior technicians with troubleshooting and complex support matters.
- Support technology deployments, system changes and implementation activities.
Job description
BuildyournexttechnologycareerwithaverifiedopportunitytojoinateamdeliveringdigitalservicesthatsupportcommunitiesacrossNewZealand.
Thispermanent,full-timeHybridMulti-CloudTechnicianpositionissuitedtoanexperiencedICTprofessionalwhowantsmorethanaroutinesupportrole.Youwillbepartofatechnologyenvironmentwherereliablesystems,responsivetechnicalsupportandcontinuousimprovementdirectlycontributetobetterdigitalhealthcareservices.
Theroleprovidesexposuretohybrid-cloudtechnologies,technicaldeployments,troubleshootingandnationallycoordinateddigitalinitiatives.ItisastrongopportunityforanoverseasICTprofessionalseekingagenuineNewZealandcareerpathwaywithanestablishedrole,definedresponsibilitiesandemployer-supportedsponsorshipforsuitablecandidates.
BuildyournexttechnologycareerwithaverifiedopportunitytojoinateamdeliveringdigitalservicesthatsupportcommunitiesacrossNewZealand.
Thispermanent,full-timeHybridMulti-CloudTechnicianpositionissuitedtoanexperiencedICTprofessionalwhowantsmorethanaroutinesupportrole.Youwillbepartofatechnologyenvironmentwherereliablesystems,responsivetechnicalsupportandcontinuousimprovementdirectlycontributetobetterdigitalhealthcareservices.
Theroleprovidesexposuretohybrid-cloudtechnologies,technicaldeployments,troubleshootingandnationallycoordinateddigitalinitiatives.ItisastrongopportunityforanoverseasICTprofessionalseekingagenuineNewZealandcareerpathwaywithanestablishedrole,definedresponsibilitiesandemployer-supportedsponsorshipforsuitablecandidates.
- Deliverday-to-daytechnicalsupportforhybridandmulti-cloudenvironments
- InvestigateandresolveITincidents,servicerequestsandtechnicalissues
- Maintainthereliability,availabilityandoperationalperformanceoftechnologyservices
- Useservicemanagementplatformstorecord,trackandprogresstechnicalissues
- Assistseniortechnicalspecialistswithtroubleshootingandcomplexsupportmatters
- Supporttechnologydeployments,systemchangesandimplementationactivities
- Assistwithtechnicalplanningfornewsolutionsandserviceimprovements
- Participateindigitaltechnologyprojectsandoperationalinitiatives
- Followestablishedtechnicalprocedures,standardsandsecurityrequirements
- Identifyrecurringissuesandcontributeideasforimprovingservicedelivery
- Workwithinternaltechnologyteams,businessusers,vendorsandotherstakeholders
- Supporttherolloutoftechnologysolutionsacrossnationallyconnectedservices
- Assistwithtesting,implementationandtransitionofnewtechnology
- Maintainaccuratetechnicalrecordsanddocumentation
- Escalaterisks,faultsandcomplextechnicalmatterswhenappropriate
- Contributetoacultureofcontinuouslearning,collaborationandinnovation
- Participateinanon-callrosterwhenrequiredtosupportcriticaltechnologyservices
- Minimum2yearsofprofessionalexperienceinanICTTechnicianorTechnologyTechnicianrole
- PracticalbackgroundinITservicesupport,maintenanceandoperationaltroubleshooting
- Experienceusingservicemanagementplatforms,preferablyServiceNow
- UnderstandingofITservicemanagementprinciplesandstructuredincidentresolution
- Experienceassistingwithtechnologyimplementation,deploymentorsystemchanges
- RelevanttertiaryqualificationinInformationTechnology,ComputerScienceorarelateddiscipline
- ITindustrycertificationsuchasITILoranotherrecognisedservicemanagementqualificationisadvantageous
- Stronganalyticalandproblem-solvingabilities
- Goodcommunicationskillsandtheabilitytoworkeffectivelywithtechnicalandnon-technicalstakeholders
- Comfortableworkingcollaborativelywithinawidertechnologyteam
- Demonstratedabilitytolearnnewsystems,platformsandtechnologies
- Organisedandproactiveapproachtotechnicalsupportandservicedelivery
- Abilitytofollowestablishedprocesseswhileexercisingappropriatejudgement
- Commitmenttoprofessionalstandards,security,complianceandresponsibletechnologypractices
- Willingnesstoparticipateinanon-callsupportroster
Sponsorshipmaybeavailableforsuitablyqualifiedinternationalapplicants.
- Deliverday-to-daytechnicalsupportforhybridandmulti-cloudenvironments
- InvestigateandresolveITincidents,servicerequestsandtechnicalissues
- Maintainthereliability,availabilityandoperationalperformanceoftechnologyservices
- Useservicemanagementplatformstorecord,trackandprogresstechnicalissues
- Assistseniortechnicalspecialistswithtroubleshootingandcomplexsupportmatters
- Supporttechnologydeployments,systemchangesandimplementationactivities
- Assistwithtechnicalplanningfornewsolutionsandserviceimprovements
- Participateindigitaltechnologyprojectsandoperationalinitiatives
- Followestablishedtechnicalprocedures,standardsandsecurityrequirements
- Identifyrecurringissuesandcontributeideasforimprovingservicedelivery
- Workwithinternaltechnologyteams,businessusers,vendorsandotherstakeholders
- Supporttherolloutoftechnologysolutionsacrossnationallyconnectedservices
- Assistwithtesting,implementationandtransitionofnewtechnology
- Maintainaccuratetechnicalrecordsanddocumentation
- Escalaterisks,faultsandcomplextechnicalmatterswhenappropriate
- Contributetoacultureofcontinuouslearning,collaborationandinnovation
- Participateinanon-callrosterwhenrequiredtosupportcriticaltechnologyservices
- Minimum2yearsofprofessionalexperienceinanICTTechnicianorTechnologyTechnicianrole
- PracticalbackgroundinITservicesupport,maintenanceandoperationaltroubleshooting
- Experienceusingservicemanagementplatforms,preferablyServiceNow
- UnderstandingofITservicemanagementprinciplesandstructuredincidentresolution
- Experienceassistingwithtechnologyimplementation,deploymentorsystemchanges
- RelevanttertiaryqualificationinInformationTechnology,ComputerScienceorarelateddiscipline
- ITindustrycertificationsuchasITILoranotherrecognisedservicemanagementqualificationisadvantageous
- Stronganalyticalandproblem-solvingabilities
- Goodcommunicationskillsandtheabilitytoworkeffectivelywithtechnicalandnon-technicalstakeholders
- Comfortableworkingcollaborativelywithinawidertechnologyteam
- Demonstratedabilitytolearnnewsystems,platformsandtechnologies
- Organisedandproactiveapproachtotechnicalsupportandservicedelivery
- Abilitytofollowestablishedprocesseswhileexercisingappropriatejudgement
- Commitmenttoprofessionalstandards,security,complianceandresponsibletechnologypractices
- Willingnesstoparticipateinanon-callsupportroster
Sponsorshipmaybeavailableforsuitablyqualifiedinternationalapplicants.
Full visa sponsorship available under New Zealand Accredited Employer Work Visa (AEWV).
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