Healthcare Receptionist & Call Centre Specialist

Tui Medical Ltd; Hamilton; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Staff discounts across the Tui Group

Ongoing training and professional dev.

Generous allowances and incentives

Job summary

Tui Medical Ltd in the Waikato region is hiring a friendly Receptionist & Call Centre Representative on a full-time basis. You’ll be the first point of contact for patients and callers, delivering courteous, accurate information and coordinating appointments across clinics.

You’ll combine clinic reception and call centre duties, manage high enquiry volumes, and support healthcare providers with professionalism, empathy, and attention to detail in a fast-paced environment.

Qualifications

• Eligibility to work in New Zealand.
• Previous experience in medical reception, healthcare administration, or customer service call centre preferred.
• Have a car and driver’s license to cover all clinic locations as needed.
• Exceptional communication and interpersonal skills.
• Proven ability to multi-task and manage competing priorities.

Responsibilities

• Serve as the first point of contact for patients and callers across clinic reception and call centre environments.
• Handle high volumes of enquiries, providing accurate information and timely assistance.
• Coordinate patient needs and appointments across multiple locations.
• Deliver professional, compassionate customer service in a fast-paced healthcare setting.

Skills

Excellent communication

Interpersonal skills

Multi-tasking

Attention to detail

Car owner with license

Tools

Indici

Job description

Tui Medical Ltd in the Waikato region is hiring a friendly Receptionist & Call Centre Representative on a full-time basis. You’ll be the first point of contact for patients and callers, delivering courteous, accurate information and coordinating appointments across clinics.

You’ll combine clinic reception and call centre duties, manage high enquiry volumes, and support healthcare providers with professionalism, empathy, and attention to detail in a fast-paced environment.