Tech-Savvy Medical Receptionist – Elevating Patient Care

Tend Health Ltd; Auckland; On-site; NZD 45,000 - 60,000; Full time

Job summary

Tend Health Ltd in Auckland is seeking medical receptionists who see the profound impact of their work. You'll be the anchor point for patients, handling schedules and using our tech platform to reduce busy work.

This role rewards relationships, empathy, and precision. You'll work a Monday to Sunday roster including early evenings, with opportunities to contribute ideas that improve patient experiences.

Qualifications

• Substantial medical reception experience.
• Ability to build relationships and provide efficient service.
• Calm under pressure and able to handle difficult conversations.
• Attention to detail and making patients' day better.

Responsibilities

• Be the calm, knowledgeable voice when patients are stressed or confused.
• Orchestrate complex schedules while making it look effortless.
• Use our tech platform to eliminate busy work and focus on people.
• Collaborate with clinical teams that value your expertise.
• Handle difficult conversations with grace, even on Mondays.
• Contribute ideas that get implemented.

Skills

Medical reception experience

Client relations

Calm under pressure

Empathy

Job description

Tend Health Ltd in Auckland is seeking medical receptionists who see the profound impact of their work. You'll be the anchor point for patients, handling schedules and using our tech platform to reduce busy work.

This role rewards relationships, empathy, and precision. You'll work a Monday to Sunday roster including early evenings, with opportunities to contribute ideas that improve patient experiences.