Medical Receptionist - Calm, Tech-Powered Patient Care

Tend Health Ltd; Bay of Plenty; On-site; NZD 42,000 - 60,000; Part time

Job summary

Tend Health Ltd in Tauranga is seeking medical receptionists for a 0.8 FTE role across all Tend clinics in Tauranga, including Greerton, Bethlehem, South City and Pāpāmoa. You’ll be the calm, knowledgeable voice for patients and help manage scheduling and admin using our technology platform.

Join a team transforming primary care in New Zealand by blending compassionate patient care with modern workflows, aiming to make healthcare accessible and efficient.

Qualifications

• Substantial medical reception experience.
• Ability to build relationships with patients and teams.
• Remain calm under pressure in busy clinic environments.
• Show empathy and clear communication with patients.
• Attention to detail in scheduling and admin tasks.

Responsibilities

• Be the calm, knowledgeable voice for patients.
• Coordinate complex schedules across multiple clinics.
• Utilise our tech platform to reduce busy work.
• Collaborate with clinical teams to support care delivery.
• Handle difficult conversations with grace.
• Suggest improvements to workflows and processes.

Skills

Medical reception experience

Relationship building

Calm under pressure

Empathy

Attention to detail

Job description

Tend Health Ltd in Tauranga is seeking medical receptionists for a 0.8 FTE role across all Tend clinics in Tauranga, including Greerton, Bethlehem, South City and Pāpāmoa. You’ll be the calm, knowledgeable voice for patients and help manage scheduling and admin using our technology platform.

Join a team transforming primary care in New Zealand by blending compassionate patient care with modern workflows, aiming to make healthcare accessible and efficient.