Gastroenterology Front Desk Coordinator - Patient Access

JobSpace; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand in Auckland is seeking a friendly, proactive front desk receptionist to welcome patients and respond to enquiries. You will be the first point of contact, guiding patients through their visit and ensuring a warm, supportive experience.

You will handle essential admin duties, including patient check-in/out, updating booking records, scheduling appointments, and ensuring clinical outcomes are accurately recorded in the system.

Qualifications

• Reception and scheduling experience in health sector.
• Excellent verbal and written communication.
• Strong organisational skills with ability to manage multiple workloads.
• High level of accuracy and attention to detail.
• Ability to work independently and in a team.
• Professional, friendly, patient-focused approach.

Responsibilities

• Provide efficient, welcoming front desk service for patients.
• Respond to enquiries, guide and reassure patients.
• Maintain patient information and booking records.
• Schedule appointments and ensure clinical outcomes are recorded accurately.

Skills

Reception experience

Scheduling

Communication

Organization

Attention to detail

Teamwork

Job description

Health New Zealand in Auckland is seeking a friendly, proactive front desk receptionist to welcome patients and respond to enquiries. You will be the first point of contact, guiding patients through their visit and ensuring a warm, supportive experience.

You will handle essential admin duties, including patient check-in/out, updating booking records, scheduling appointments, and ensuring clinical outcomes are accurately recorded in the system.