Head of Warehouse Operations & Distribution

Qjumpers; Northland; On-site; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive remuneration package

Ongoing leadership and career developp

Staff purchasing benefits across our产品

Access to the Bidfood Staff Benefits A

A supportive and collaborative lead

The opportunity to make a genuine imp

Job summary

Bidfood Waipapa is seeking an experienced Operations Manager to lead our warehouse, dispatch, and distribution activities in Kerikeri - Northland. This hands-on leadership role focuses on building high-performing teams, improving systems, and delivering outstanding service to customers.

You will manage safe, efficient operations 24/6, partner with the GM and HOD team, and balance customer expectations with operational excellence. A passion for coaching, change, and results is essential.

Qualifications

• Proven leadership in warehousing, logistics, transport, distribution, or supply chain operations.
• Experience managing teams and developing people.
• Track record of improving operational performance and implementing change.

Responsibilities

• Lead and oversee warehouse, dispatch, and distribution operations.
• Drive a culture of continuous improvement across all operational functions.
• Develop and improve systems, reporting, and processes to increase efficiency and accuracy.
• Monitor and manage operational performance through KPIs.
• Ensure resources, equipment, and staffing levels support business requirements.
• Lead, coach, and develop warehouse, dispatch, and supervisory teams.
• Foster a positive, accountable, and high-performance culture.
• Support recruitment, onboarding, training, and succession planning.
• Conduct regular performance reviews and development discussions.
• Empower department leaders to achieve exceptional standards of professionalism and customer service.
• Ensure customer orders are picked, loaded, and delivered accurately and on time.
• Review delivery runs and logistics performance to maximise efficiency while maintaining service standards.
• Work closely with sales, procurement, and administration teams to achieve branch objectives.
• Drive operational decisions that improve customer satisfaction and business outcomes.

Skills

People leadership

Operational leadership

Stakeholder management

Problem solving

Planning

Job description

Bidfood Waipapa is seeking an experienced Operations Manager to lead our warehouse, dispatch, and distribution activities in Kerikeri - Northland. This hands-on leadership role focuses on building high-performing teams, improving systems, and delivering outstanding service to customers.

You will manage safe, efficient operations 24/6, partner with the GM and HOD team, and balance customer expectations with operational excellence. A passion for coaching, change, and results is essential.