Head of Claims

seek.co.nz; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

Jora New Zealand is seeking an experienced motor claims professional to join our office-based team in Auckland. The role centers on leading claims operations, applying technical knowledge, and delivering best-practice outcomes.

You will manage a team, ensure regulatory and policy governance meets compliance standards, provide leadership on complex claims, and drive performance development in a permanent full-time role.

Qualifications

• 20 years of claims experience in motor insurance.
• Technical claims knowledge.
• ANZIIF qualified.
• Passionate about best-practice.

Responsibilities

• Team management.
• Ensure Regulatory and Policy Governance meets compliance standards.
• Leadership and guidance on complex claims.
• Performance management and development.
• Approval and delegation compliance.

Skills

Motor insurance experience

Technical claims knowledge

Education

ANZIIF Qualified

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

20 Years Claim experience in Motor Insurance

Technical Claims Knowledge

Passionate about best-practice

ANZIIF Qualified

Role Responsibility

Team Management

Ensure Regulatory and Policy Governance meets compliance standards

Leadership and Guidance on Complex Claims

Performance Management and Development

Approval and Delegation Compliance

Grow your career

Office-Based Full-Time Permanent Position