Hands-On Operations Leader - Field Logistics & Safety

Rentokil Initial plc; Auckland; On-site; NZD 90,000 - 135,000; Full time

Job summary

Rentokil Initial plc's Ambius Auckland team is seeking an operational expert to lead field service operations and develop the team to reach full potential. The role emphasizes hands-on leadership, safety culture, and delivering on the operational plan.

You will manage a small team, oversee logistics, service delivery, and budgeting, while fostering continuous improvement and strong stakeholder relationships to drive client satisfaction and growth.

Qualifications

• A demonstrated commitment to safety and a proven track record in building a safety culture.
• You may be currently in a Supervisory role or possess previous operational experience in a supervisory or management position within the service industry.
• Strong operational principles and experience managing logistics and scheduling systems.
• To be an engaging leader with experience in coaching and developing team members with the willingness to be a 'hands on' leader where required.
• Ability to focus and have a flexible approach when faced with change, completing priorities and work demands.
• Demonstrated commercial acumen to manage budgets and costs.
• Effective interpersonal skills with the ability to build strong relationships with both internal and external stakeholders.
• Demonstrated track record of successfully delivering against targets, KPI’s and cost efficiencies.
• The ability to positively challenge the status quo and champion continuous improvement.

Responsibilities

• Hands on approach spending time out in field with the Service Team.
• Leading a safety culture.
• Developing, leading and managing a first class operations and service support team.
• Delivery of the operational plan.
• Managing the budget, P&L, operational measures, and leave targets.
• Key Account Management.
• Driving operational efficiencies and continuous improvement to work smarter not harder.
• Full logistics and fleet management.
• Proactively manage service delivery to consistently meet customer contractual expectations to positively impact client retention and growth.

Skills

Safety culture

Supervisory experience

Logistics scheduling

Team leadership

Budget management

Stakeholder relations

KPI delivery

Continuous improvement

Job description

Rentokil Initial plc's Ambius Auckland team is seeking an operational expert to lead field service operations and develop the team to reach full potential. The role emphasizes hands-on leadership, safety culture, and delivering on the operational plan.

You will manage a small team, oversee logistics, service delivery, and budgeting, while fostering continuous improvement and strong stakeholder relationships to drive client satisfaction and growth.