Hands-On F&B Manager - Hotel & Events Leader

Jobspace; Otago; On-site; NZD 120,000 - 170,000; Full time

Benefits offered by this job

Hotel and resort discounts (NZ, AU, FI

Birthday leave

Health and wellbeing initiatives

Recognition programmes

Job summary

Travel + Leisure Co. seeks a Resort Manager for its Wanaka property, leading all departments and driving service excellence for owners and guests.

You’ll build a high-performing team, optimise operational and financial performance, and partner with regional teams to implement initiatives in one of New Zealand's most spectacular destinations. Join a global hospitality brand that values guest-centric experiences, safety, and collaborative leadership, with opportunities for career development and

Qualifications

• Proven leadership experience within hotel or resort operations.
• Experience managing budgets and financial performance.
• Strong communication and stakeholder-management skills.
• A practical, hands-on leadership style and guest-service focus.
• Knowledge of New Zealand health and safety requirements would be advantageous.

Responsibilities

• Lead daily resort operations across front office, housekeeping, maintenance and guest services.
• Drive guest satisfaction and deliver exceptional owner and guest experiences.
• Manage budgets, financial performance and operational KPIs.
• Build and develop an engaged, high-performing team.
• Partner with regional and corporate teams to implement business initiatives and improvements.
• Maintain relationships with owners, local partners and stakeholders.
• Ensure compliance with company policies, health and safety standards, and New Zealand regulatory requirements.
• Identify opportunities to improve efficiency, service delivery and overall resort performance.

Job description

• What Hands On F B Manager Hotel Events Leader ...

Resort Manager – Travel + Leisure Co.

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Opportunity

We are seeking an experienced Resort Manager to lead operations at our stunning Wanaka property. This is an exciting opportunity to take ownership of a resort, build a high-performance team and create exceptional experiences for our owners and guests in one of New Zealand's most spectacular destinations.

How You’ll Shine

In this hands-on leadership role, you will be responsible for the resort's overall performance and day-to-day operations. You will lead across all departments, drive strong operational and financial outcomes, and foster a welcoming, service-led culture that reflects our brand.

• Leading daily resort operations across front office, housekeeping, maintenance and guest services
• Driving guest satisfaction and delivering consistently exceptional owner and guest experiences
• Managing budgets, financial performance and operational KPIs
• Building, leading and developing an engaged, high-performing team
• Partnering with regional and corporate teams to implement business initiatives and improvements
• Maintaining strong relationships with owners, local partners and key stakeholders
• Ensuring compliance with company policies, health and safety standards, and New Zealand regulatory requirements
• Identifying opportunities to improve efficiency, service delivery and overall resort performance

What You’ll Bring

• Proven leadership experience within hotel or resort operations
• Strong operational knowledge across key accommodation departments
• Experience managing budgets, financial performance and reporting
• A confident, people-first leadership style and the ability to build engaged teams
• Strong communication and stakeholder-management skills
• A practical, hands-on approach and genuine passion for hospitality
• Knowledge of New Zealand health and safety and hospitality requirements would be advantageous

How You’ll Be Rewarded

• Career development and growth opportunities within a global organisation
• Hotel and resort discounts across Australia, New Zealand and Fiji
• Recognition programmes that celebrate your contribution
• Health and wellbeing initiatives
• Birthday leave

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence