Gynaecology Outpatients Booking Administrator – Part Time

New Zealand Government; Christchurch; On-site; NZD 56,000 - 72,000; Part time

Job summary

Health New Zealand | Te Whatu Ora is seeking two Booking Administrators for the Gynaecology Outpatients team at Christchurch Women's Hospital. Roles cover 0.8 FTE (32 hours) and 0.5 FTE (20 hours) with business hours Monday–Wednesday, Friday, and 4 hours daily options.

You will support clinics and surgeries through accurate bookings and excellent customer service. The position sits within a fast-paced, patient-centred environment, focused on confidentiality and high-quality administration.

Qualifications

• Ability to manage and coordinate inputs to achieve outputs.
• Excellent customer service skills - people focused.
• Technically savvy - experience with data systems and quick at picking up new applications / systems.
• Excellent organisational, time management and problem-solving skills.
• Ability to achieve high levels of accuracy.
• Maintain attention to detail.
• Ability to meet deadlines and work unsupervised.
• A team player.
• Be able to demonstrate ability to keep information confidential.
• Intermediate to advanced user in the Microsoft suite of products e.g. Word, Outlook, Excel.
• Excellent keyboard skills.
• High level of written and verbal communication skills.
• Demonstrated perceptiveness and a proactive approach in an administrator role.
• Desirable: Broad administrative experience in a health-related field.
• Desirable: Awareness of people of differing cultural backgrounds.
• Desirable: Knowledge of medical terminology.
• Desirable: Familiarity with the public hospital system (including the patient management system).

Responsibilities

• Customer Service: Deliver exceptional customer service to patients, clinicians, and others accessing our services.
• Patient Management Systems & Processes: Ensure accurate and timely data entry and booking.
• Communication: Exhibit professional and proactive communication.
• Accurate Data Entry: Fast and accurate data entry of patient demographic details and clinical information.

Skills

Customer service

Data entry accuracy

Microsoft Office

Time management

Organisational skills

Communication skills

Confidentiality

Tools

Microsoft Word

Outlook

Excel

Patient management system

Job description

Health New Zealand | Te Whatu Ora is seeking two Booking Administrators for the Gynaecology Outpatients team at Christchurch Women's Hospital. Roles cover 0.8 FTE (32 hours) and 0.5 FTE (20 hours) with business hours Monday–Wednesday, Friday, and 4 hours daily options.

You will support clinics and surgeries through accurate bookings and excellent customer service. The position sits within a fast-paced, patient-centred environment, focused on confidentiality and high-quality administration.