Guest Experience & Admin Coordinator

Myhub Holiday Park & Motels; Dunedin; On-site; NZD 30,000 - 39,000; Part time

Job summary

Myhub Holiday Park & Motels in Dunedin is seeking a friendly receptionist to help guests from check-in to check-out and manage bookings. You will answer calls, respond to emails, and maintain guest information with a courteous, can-do attitude.

Weekend availability is essential, and you will work as part of the MYHUB team to deliver great stays. Ideal candidates are organized, communicative, and comfortable using computers and online systems to support daily front-desk operations and guest

Qualifications

• Experience in hospitality reception or guest services preferred but not essential.
• Comfortable using computers, email and online systems.
• Strong communication and organisational skills.
• Able to work weekends and maintain a friendly, proactive vibe.

Responsibilities

• Assisting guests with check-ins and check-outs
• Answering incoming phone calls and guest enquiries
• Monitoring and responding to emails
• Taking and managing accommodation bookings
• Updating booking and guest information
• Assisting guests with general questions during their stay
• General reception and administration duties
• Working with the wider MYHUB team to ensure guests have a great stay

Skills

Guest services

Communication

Telephone handling

Time management

Computer skills

Tools

Booking system

Email/Office software

Job description

Myhub Holiday Park & Motels in Dunedin is seeking a friendly receptionist to help guests from check-in to check-out and manage bookings. You will answer calls, respond to emails, and maintain guest information with a courteous, can-do attitude.

Weekend availability is essential, and you will work as part of the MYHUB team to deliver great stays. Ideal candidates are organized, communicative, and comfortable using computers and online systems to support daily front-desk operations and guest