Guest Experience Attendant - Part Time (Front Office & F&B)

Oaks Hotels, Resorts & Suites; Wellington; On-site; NZD 27,000 - 39,000; Part time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Generous Leave

Wellness Boost

Job summary

Oaks Wellington Hotel is seeking a friendly, flexible Guest Experience Attendant to support Front Office and Food & Beverage operations on a part-time basis. You will ensure guests feel welcome, well cared for, and delighted from check-in to check-out, while assisting across café, bar, and in-room dining services.

The role suits someone who enjoys variety, thrives in a guest-facing environment, and can work a 7-day rotating roster, including weekends and evenings.

Qualifications

• Previous hospitality experience across Front Office and Food & Beverage would be highly beneficial
• Positive, adaptable attitude and excellent communication skills
• Confidence in handling multiple priorities in a fast-paced environment
• Availability to work across a 7-day rotating roster, including weekends and evenings

Responsibilities

• Welcome guests on arrival and handle check-ins/check-outs with efficiency and warmth
• Assist with food and beverage service in our café, bar, or during in-room dining
• Provide local recommendations, handle guest requests, and respond to feedback promptly
• Deliver orders, clear tables, and maintain cleanliness of the F&B area
• Set up and pack down breakfast or function areas as required
• Coordinate with housekeeping and other departments to ensure guest needs are met
• Process payments accurately and maintain up-to-date guest records

Skills

Hospitality experience

Customer service

Communication skills

Multitasking

Availability weekends

Job description

Oaks Wellington Hotel is seeking a friendly, flexible Guest Experience Attendant to support Front Office and Food & Beverage operations on a part-time basis. You will ensure guests feel welcome, well cared for, and delighted from check-in to check-out, while assisting across café, bar, and in-room dining services.

The role suits someone who enjoys variety, thrives in a guest-facing environment, and can work a 7-day rotating roster, including weekends and evenings.